Yogesh Gupta

Techie, Movie Buff, Foodie, Wandering Mind

[Yogesh Gupta @yogesh666]

@SharanMKumar @AmazonHelp @amazon @amazonIN Looks like more bots than people working in the customer care team for @amazon. Ditto reply !

[Yogesh Gupta @yogesh666]

@amazonIN trying to cover up a fraud made by packaging/delivery. The products were never delivered (but marked so in the portal). When I complained to OFM/SM, they shamelessly refused to issue refund. Is there any other forum I can escalate this to?
#BoycottAmazon #DeliveryFraud

[Yogesh Gupta @yogesh666]

@jagograhakjago @consumercourtin @Consumer2Court requesting people to help provide suggestions to fight against the fraud committed by @amazon delivery. They are refusing to issue refund after multiple complaints. The customer care response looks fishy!

[Yogesh Gupta @yogesh666]

@AmazonHelp Of course, you cannot provide further insight, because that would expose the fraud in your system. What a shameless way of treating a regular customer!
@amazon @amazonIN #worstcustomercare #BoycottAmazon #OnlineShoppingFrauds

[Yogesh Gupta @yogesh666]

@AmazonHelp Did you ever do any investigation at all? Did you search where the product go? Why are you covering the rot in your system. I have no other option, but to file a complaint in the consumer court !

[Yogesh Gupta @yogesh666]

@AmazonHelp Looks like SM team did not do any investigation. They just copy pasted the same thing that regular customer care did. What a shame.

[Yogesh Gupta @yogesh666]

@AmazonHelp Already shared as a screenshot in my post.

[Yogesh Gupta @yogesh666]

@AmazonHelp I have not received any email communication from you on this. And I have told this multiple times.

[Yogesh Gupta @yogesh666]

Height of shameless incompetency shown by @amazonIN customer care. They are just making excuses by repeating the same messages to my queries. Looks like bots even have names now !

[Yogesh Gupta @yogesh666]

@AmazonHelp @amazon I have been following up on emails and calls with no results. After that I resorted to social media. Looks like you are closing all the communication channels for me.

[Yogesh Gupta @yogesh666]

@AmazonHelp The last message I have is from 9/4 acknowledging my concern. No more posts after that on this order ID.

[Yogesh Gupta @yogesh666]

Can a real person from @amazon customer care look into the issue and provide a solution to the fraud committed by @amazonIN delivery?

[Yogesh Gupta @yogesh666]

@AmazonHelp I did not receive any email related to this. Could you please confirm you sent it to the correct address? When did you send this?

[Yogesh Gupta @yogesh666]

Clear fraud from @amazonIN, pathetic customer service. Got a wrong product delivered (quantity & type). After complaining, they picked it up. But, are now refusing to issue refund. No respite after numerous calls & emails. @amazon #BoycottAmazon #FraudAmazon #WorstCustomerCare

[Yogesh Gupta @yogesh666]

@AmazonHelp @AmazonHelp - still waiting for a resolution on this. Please help.

[Yogesh Gupta @yogesh666]

@AmazonHelp Thanks @AmazonHelp for quickly connecting with me. Waiting for a resolution within the promised period of 3 days.

[Yogesh Gupta @yogesh666]

@Pepperfry Well, the photos on the website did not mention that it would be shaky but not sturdy. Neither did is mention that the drawer will not be smooth making is difficult to use on a daily basis.
Probably you could include these also as part of the description of the product.

[Yogesh Gupta @yogesh666]

Highly disappointed with @Pepperfry. A flimsy, low quality shoerack delivered. They are not accepting the return because there was no damage to the product during the delivery process. All I hear is 'this product is like this only' and we cannot accept return as per our policy.

[Yogesh Gupta @yogesh666]

@NammaBESCOM Power restored just now .. 10 minutes before 1am 😃

[Yogesh Gupta @yogesh666]

@AmazonHelp Thank you for escalating this. I just got a notification regarding refund for the order. Thank you for all the help.

[Yogesh Gupta @yogesh666]

I recently bought a Zobello swim-shorts from Amazon. However, I received a poor quality, over-sized product.
I asked for an exchange of size, which neither Amazon nor Zobello agreed to. Surprisingly it is perfectly returnable from Zobello's.
@amazonIN @ZobelloClothing