@NatWest_Help I don’t want Cora. I want to call someone. Either way I’ll find the number but you have made it more difficult for no reason at all and increased the chance of someone calling a spoof number.
On the Help page now it says “Banking your way” yet you have done the exact opposite.
@NatWest_Help Why have all the contact numbers been removed from the iOS app? Please can you add them back in? They used to be the first thing you see on the help page.
@Crossygasseg@MartinSLewis £5 a week now because it’s summer when Gas use is much lower & you pay for what you have used in real time.
People on DD pay for the annual usage divided by 12. In winter their bills will be lower than yours assuming they have the same usage. Not to mention the discount for DD.
@NatWest_Help@beckyhoward15 You keep saying this is making the app accessible for all so why not give the account number, sort code and everything else in the app that same ridiculous font size? Or…. Make it an option people can turn on or off???
@NatWest_Help The text size option in the settings app is already as small as possible. Between the smallest and largest setting there is only a tiny difference in your app and it doesn’t affect the height of each cell in the view either.
@NatWest_Help Also, it’s surely a privacy concern when anyone within 10ft radius can now clearly read the account balances because they are so ridiculously big?
This app is usually very well made with good updates so it’s strange seeing such a poor update.
@NatWest_Help Decluttering would be just removing the Pay/Transfer buttons so the screen is now only account balances.
What the devs have done here is nothing like that. To put it into perspective… on a 6inch screen I can see 3 useful bits of info. That’s not a good UI.
@NatWest_Help The latest app update is awful. Looks like it’s for people with bad eyesight. Before this I could see 5 accounts on one screen & each of them had Pay/transfer buttons. Now, the buttons have gone and replaced with empty space & huge numbers with only 3 accs visible.
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