Zackary Hille

Owner & CEO of Micro-IT. Worship leader. Husband, builder, and lifelong learner.

[Zackary Hille @zackaryhille]

@StaySafeOnline What changes behavior in the small offices I work with is making the safe way the easy way: a password manager that fills logins for them, MFA set up with them at their desk, and one person they can ask before they click.

[Zackary Hille @zackaryhille]

@FTC Same habit I give small offices for any text about a package, an invoice or an account problem: don't tap the link. Open the carrier's app or type the site in yourself and check from there.

[Zackary Hille @zackaryhille]

Entra ID, once called Azure AD, is the sign-in layer under Microsoft 365. When someone opens Outlook or Teams, it checks the password, asks for the second factor and decides whether to let them in. Most owners never open it, so it's worth asking about.
https://t.co/93VqVGIaoW

[Zackary Hille @zackaryhille]

SPF is the list of servers allowed to send mail as your domain. It drifts when a new tool starts sending for you, like a billing system or a newsletter service, and nobody adds it. When you sign up for anything that emails customers, update the record.
https://t.co/4cgmqtlqVw

[Zackary Hille @zackaryhille]

When you list the systems your business depends on, add the outside companies that can get into them: your bookkeeper, payroll provider, software vendors and your IT provider. For each, note who manages it and what they can reach.
https://t.co/9EZOqM55jN

[Zackary Hille @zackaryhille]

When someone leaves, the laptop coming back is the easy part. The real offboarding happens in the account directory: their sign-in turned off, their admin roles removed, the shared logins they knew changed. Access lingers when nobody owns that list.
https://t.co/wG73CI78Xx

[Zackary Hille @zackaryhille]

@FTC Good reminder. The habit I give small offices: bookmark the real billing page once, and only pay from that bookmark, never from a search ad or a link in a text or email.

[Zackary Hille @zackaryhille]

A business continuity plan isn't the IT recovery plan. It's how you keep taking orders, answering phones and making payroll while systems are down. Keep a printed copy, with a contact list of cell numbers, since office extensions go down with the office.
https://t.co/CQSRtqCHvZ

[Zackary Hille @zackaryhille]

Shadow IT is any app or account used for work that IT doesn't know about. It's rarely a rule broken on purpose. Usually the approved tool was just slower. The fix isn't louder rules. It's making the approved path at least as fast as the workaround.
https://t.co/6poQAw5Swu

[Zackary Hille @zackaryhille]

@KyChamberFdn Good to see practical AI training aimed at small business owners. One habit worth adding: before you connect an AI tool to your email or files, look at what access it asks for, and make sure that account has multi-factor sign-in turned on first.

[Zackary Hille @zackaryhille]

Quick question for any owner: who can sign in to your domain registrar today? In a lot of small offices it's a former office manager or an old web designer, sometimes on a personal email. Nobody meant harm. It's convenience nobody went back to fix.
https://t.co/pgfETBiGAX

[Zackary Hille @zackaryhille]

A simple rule for a small office: never sign in from a link in an email. If a message says a document is waiting, open Microsoft 365 or the service in your browser yourself and look for it there. The real one will be there. The lookalike login page won't.
https://t.co/KHAZ3TvthA

[Zackary Hille @zackaryhille]

More on why restore testing matters: https://t.co/nYbyIqQhHl

[Zackary Hille @zackaryhille]

I test restores on a schedule, not just the backups, because a backup only counts once you've restored something from it. It's the only way to know it will work on the day you need it.

[Zackary Hille @zackaryhille]

Turning on multi-factor sign-in for every email account is one of the most useful things a small office can do. A stolen password alone stops being enough to get in. If only some people have it turned on, the mailboxes without it are the ones to fix first.

[Zackary Hille @zackaryhille]

@smallbiztrends @TonyAtESET The governance step most small offices skip is the simplest one: write down which AI tools staff may use and what data never goes into them. That one page closes more risk than any new software.

[Zackary Hille @zackaryhille]

Love this brother and mentor. Thankful for a friendship that transcends seasons of life.

[Zackary Hille @zackaryhille]

https://t.co/i1k9BqSHbO

[Zackary Hille @zackaryhille]

I’m going to miss you Sargey.