ZA Consumer

[ZA Consumer @ZAConsumer]

@Uber_Support I checked. Await your resolution

[ZA Consumer @ZAConsumer]

Although I’ve used @UberEats many times before, I think that this is the first time that this has happened but I’m actually appaled by the way @Uber_Support is handling this and refusing to even listen to my side of the story. I can’t believe it.

[ZA Consumer @ZAConsumer]

@Uber_Support Done

[ZA Consumer @ZAConsumer]

Ordered food on @UberEats @Uber_RSA and it never arrived. Delivery guy says he waited 15 minutes & also posts a hazy picture of a packet that could have been taken anywhere. He clearly was at the wrong address or is running some kind of scam. @Uber_Support refuses to refund!!!

[ZA Consumer @ZAConsumer]

Did you know that @DStv @DStvCare charges you R180 to cancel your subscription. Desperate attempt to squeeze the last drop!

[ZA Consumer @ZAConsumer]

One of the worst customer service I recently experienced is from @picknpayasap - simply can’t get hold of them or if I do they just don’t help. Wondering if I will ever get my order or a refund?

[ZA Consumer @ZAConsumer]

@picknpayasap

[ZA Consumer @ZAConsumer]

Still no response from @PicknPay ! What do I do with the items I received? What happened to my order or refund? Trying to call the whole day but no joy

[ZA Consumer @ZAConsumer]

@picknpayasap

[ZA Consumer @ZAConsumer]

I think @PicknPay ASAP should at least have an after hours number to be contacted at. Just checked my delivery now and it turns out it’s the wrong order with frozen items that are going to go off as I don’t have place to keep them. I also don’t have the items I need!

[ZA Consumer @ZAConsumer]

@picknpayasap

[ZA Consumer @ZAConsumer]

Surprised at the silence and lack of response by @PicknPay - I wonder if @CheckersSA 60/60 does the same and ignores its customers?

[ZA Consumer @ZAConsumer]

@picknpayasap

[ZA Consumer @ZAConsumer]

Warning! Don’t try to order from @PicknPay ASAP if you really need your order the same day. If they deliver the wrong parcel, you can’t reach them to tell them and they become totally confused and forget all about your order.

[ZA Consumer @ZAConsumer]

29 hours later still wondering if I will even receive my correct order from @picknpayasap

[ZA Consumer @ZAConsumer]

Worse online service delivery from @PicknPay @picknpayasap

[ZA Consumer @ZAConsumer]

Warning! Don’t try to order from @PicknPay ASAP if you really need your order the same day. If they deliver the wrong parcel, you can’t reach them to tell them and they become totally confused and forget all about your order.

[ZA Consumer @ZAConsumer]

@CheckersSA I was just wondering if you also ghost your customers just as @PicknPay does. Still waiting for them to tell me about my order. The call centre doesn’t know. 29 hours later and I don’t know whether I’m getting my order. If this is ASAP I wonder what’s going on?

[ZA Consumer @ZAConsumer]

Surprised at the silence and lack of response by @PicknPay - I wonder if @CheckersSA 60/60 does the same and ignores its customers?

[ZA Consumer @ZAConsumer]

I think @PicknPay ASAP should at least have an after hours number to be contacted at. Just checked my delivery now and it turns out it’s the wrong order with frozen items that are going to go off as I don’t have place to keep them. I also don’t have the items I need!

[ZA Consumer @ZAConsumer]

Still no response from @PicknPay ! What do I do with the items I received? What happened to my order or refund? Trying to call the whole day but no joy

[ZA Consumer @ZAConsumer]

I think @PicknPay ASAP should at least have an after hours number to be contacted at. Just checked my delivery now and it turns out it’s the wrong order with frozen items that are going to go off as I don’t have place to keep them. I also don’t have the items I need!

[ZA Consumer @ZAConsumer]

@This_Sisi Reserve Bank

[ZA Consumer @ZAConsumer]

@DStvCare Thank you

[ZA Consumer @ZAConsumer]

I cancelled my @DStv subscription last month via the app + I called in to confirm. Took 22 minutes. Today, I see that I was debited again and there is no record of the disconnect!!! Holding on now for 26 minutes with call centre already. Please help @DStvCare

[ZA Consumer @ZAConsumer]

@DStvCare Done