Dear @FNBSA, these unexpected #eBucks rule changes are completely unacceptable and go against the principles of a rewards program.
Are you seriously changing the rules mid-eBucks year to punish the very same people who jumped through hoops to adhere to your annual rule changes in July?
Stop counting cents and look at the bigger impact of this break in trust you just announced.
Don't just consider those who will leave, but also consider how this damages the trust relationship between you and your customers.
All of this for what? The bottom line?
Hi @FNBSA Ad-hoc eBucks rule changes starting Nov 2025 are unacceptable. Long-time Level 5 clients will now be dropped to Level 3. Those locked into 24-month device contracts are hit even harder. Total bait and switch. Please reconsider, or many will be forced to leave. #eBucks
Really disappointed with the eBucks Deals available this weekend.
Normally we get really great offers, we save eBucks all year for those 40% discounted items.
This year it's been a kick in the face.
Thanks
@Rb__sa@FNBSA
@JHBWater water leak corner 157 Beyers Naude Drive and Lawlet Avenue Northcliff. Recurrence of prior repair carried out a month ago. Kindly resolve ASAP
@CityPowerJhb#outageupdate#Nirvana Its now 17 hours and no updates on ETR!!! Please update what the issue is and when will it be resolved. Your generic replies does not provide any additional info