@StaffordshireCC I reported water bubbling up through the road surface outside my property last year ref 4299458. This has progressivly got worse and has now encroached on to my drive and is undermining my driveway. Can someone please investigate this properly
@OctopusEnergy I’m viewing your data via a DCC Other User. But don’t have the right tarrif they said they run the Service Request 4.11 to retrieve the tariff information can you sort your end? Thanks
@SthStaffsWater I reported a leak on the road outside my property under ref 751995 I’ve just received a notice that you were unable to find it so could you explain this
@OctopusEnergy Again for over a month I’ve been emailing the help email as I’ve had 2 bills but no export credit SEG, I’ve sent 3 emails and not received even an acknowledgment!
@OctopusEnergy Hi you guys are taking my direct debt, then taking a payout of Electricity but not issuing me with a bill I’ve emailed the hello email address twice and not heard a thing back! Can the twitter gods help??
@joinbonnet really disappointed that the first charge attempt after subscribing failed due to some issue between you and Ionity so only option was to pay full price to start charging. The only advice from your support was try and find another charger in the local area.