Liz Sinclair

[Liz Sinclair @zilnotrots]

Success! We finally have a completed kitchen. We are extremely pleased with the work undertaken by the new fitter- he was fab. However @Wickes it should not have been this hard. It should not have taken months of phone calls, store visits, emails and so many tears.

[Liz Sinclair @zilnotrots]

@Claire_McCann @wickesarepricks @Wickes Believe me I’m trying. TBH the work the installer did was excellent -the problem is he has disappeared off the face of the planet. So I’m not going anywhere without a complete kitchen or my money- whether they refund IN FULL or via a Section 75 or a CCJ

[Liz Sinclair @zilnotrots]

@Wickes Hi. I would be really interested to hear for any Wickes customer that has purchased a kitchen installation since 15/11/22. Have you had your installation assigned and book in? I haven’t- being told no installers available- is that true? Anyone help?

[Liz Sinclair @zilnotrots]

To Anyone trying to resolve something with @Wickes - the complaints process is a joke, the customer relations team is a joke and if they ask you to DM them don’t bother it doesn’t get you anywhere. My advise - do not buy and get installation from Wickes.

[Liz Sinclair @zilnotrots]

@Wickes I’m begging please complete my kitchen. You have had my money since July. You have not assigned an installer - no matter what I try I can not get any help or traction. Don’t you care? I’m following your complaints process but what’s the point- no one’s listening

[Liz Sinclair @zilnotrots]

@Wickes @Wickes I’m writing this in tears. Yet another day has gone by where your “customer relations” team have failed to call me despite promising an update. You have my money, I am following your complaints process but I still do not have a plan to complete my kitchen. Help me pls

[Liz Sinclair @zilnotrots]

@Wickes @Beyonce @Wickes its great that you can take the time to acknowledge Beyonce’s achievements but can’t take the time to organise my kitchen installation dispute having been paid in full on 28/7/22. Priorities! Sort it out Wickes!

[Liz Sinclair @zilnotrots]

@Wickes So pleased for this customer. I can only dream that my kitchen will be like this. Paid for in July, not seen or heard for the fitter since November, fighting with Customer Relations. Please finish my kitchen- I can’t live like this

[Liz Sinclair @zilnotrots]

@Wickes So pleased for this customer. I can only dream that my kitchen will be like this. Paid for in July, not seen or heard for the fitter since November, fighting with Customer Relations. Please finish my kitchen- I can’t live like this @Wickes

[Liz Sinclair @zilnotrots]

@your_athletics @Wickes I feel your pain.@Wickes have half installed my kitchen purchased in JULY. We haven’t seen the fitter since November. He has ghosted us and Wickes don’t care. Their Customer Relations team is a joke. Have even tried the Head of Customers Relations. They don’t give two hoots 😤

[Liz Sinclair @zilnotrots]

@wickes. Shocking & appalling service. You have been paid in full ( in JULY) but to date I do not have a plan for my kitchen installation . I’m fighting to have my contract fulfilled. DO NOT use Wickes - they will take your money and then ghost you! @BBCWatchdog