Ziningi Harrison-Migochi

Radio by day. Stalker by night. Wine drinker inbetween

[Ziningi Harrison-Migochi @ziningih]

You know what’s really sad? That scammers are getting smarter & smarter but @FNBSA doesn’t help their loyal clients. Apparently they don’t need to refund you if a scam transaction goes off your account that involved some sort of OTP #ScamRecovery #customerservice #airlinescam

[Ziningi Harrison-Migochi @ziningih]

@RishaDuggal @lufthansa Thanks for this. On top of all of this. I got an email that i thought was from @lufthansa saying they are ready to assist me with my refund. It turned out to be a scam and i lost R8400

[Ziningi Harrison-Migochi @ziningih]

Can someone explain this to me pls. According to UK Regulations 261, passengers in the UK should b compensated for flight https://t.co/MFMoYswPB7 applies to flights departing from the UK or arriving via UK/EU airlines. My @lufthansa from Cpt to Frankfurt got cancelled after 4hrs

[Ziningi Harrison-Migochi @ziningih]

@lufthansa I did reach out last week and am still awaiting feedback. I don’t understand why this process must be made so complicated

[Ziningi Harrison-Migochi @ziningih]

I reached out to @lufthansa for compensation & it was denied. Are they not an EU airline?! Was my flight not to the UK/EU( Frankfurt then London)?! Was my flight not cancelled after more than 3hrs?!

[Ziningi Harrison-Migochi @ziningih]

@British_Airways @British_Airways surely you record your customer service calls because i can give you dates and times of the calls and you can hear that i was the authorised person. cc @carteblanchetv

[Ziningi Harrison-Migochi @ziningih]

want to experience bad customer service then call @British_Airways . They claim they paid out my full refund for my 21mnth old son’s ticket in Jan. My bank statements say otherwise. Customer service says they can’t help me because I’m not the authorised person on the booking

[Ziningi Harrison-Migochi @ziningih]

@British_Airways my issue is that i had been speaking to your staff for weeks & i was the authorised person. The minute i queried where my refund was, i was suddenly told i wasnt the authorised person

[Ziningi Harrison-Migochi @ziningih]

@L18934881 @British_Airways Exactly! And my issue is your staff acknowledged for weeks that I was the authorised person UNTIL I queried my refund. Then suddenly I was told I wasn’t anymore.

[Ziningi Harrison-Migochi @ziningih]

Has anyone seen a 21month fly solo on a flight or seen a baby book their own airline ticket because @British_Airways seems to think that’s possible #refund #CustomerExperience

[Ziningi Harrison-Migochi @ziningih]

explain to me @British_Airways how you cancel my ticket &give me a full refund but my 21mnth old son’s(who I booked a seat for) ticket was not cancelled & you won’t give me a full refund for his ticket. Called ur customer care line & was told I’m not the authorised person

[Josh @BuzzAldrinsBFF]

@TheKiffness Agreed! But I definitely don’t think it’s as easy as getting rid of the ANC and EFF. There is unfortunately no political party in South Africa that truly has the best interests of all South Africans in mind.

[Ziningi Harrison-Migochi @ziningih]

@WOOLWORTHS_SA what is the point of Woolies Dash when you continuously arrive 2-3hrs late?!

[Ziningi Harrison-Migochi @ziningih]

@CellC @CellC_Support this is EXACTLY why I did not renew my contract with you as your service is beyond terrible!

[Ziningi Harrison-Migochi @ziningih]

@CellC @CellC_Support to make it even WORSE is i can't get a single customer care agent to send me a statement of account

[Ziningi Harrison-Migochi @ziningih]

@CellC @CellC_Support i have not been a customer of yours for 3 MONTHS and yet i am being told I owe money

[DJ Fresh (Big Dawg) @DJFreshSA]

🚨🚨🚨🚨

[Ziningi Harrison-Migochi @ziningih]

Phone was stolen ( in a Woolies) so if you need to get hold of me...please do via social or email

[Ziningi Harrison-Migochi @ziningih]

@CellC_Support almost 1 week later and I'm still waiting

[Ziningi Harrison-Migochi @ziningih]

@CellC @CellC_Support i have emailed your customer care about 6 times and gotten no response

[Ziningi Harrison-Migochi @ziningih]

@CellC_Support I'm still waiting to be called