Absolutely gutted. I was the only person all day yesterday to win a @LewisCapaldi cap on the hook a duck in the @AmericanExpress zone at @BSTHydePark and I’ve accidentally left it at the hotel 😭😔
@HelpAtGeorge Hi, I made an order on December 22nd that was split into 3 parcels due by 30th December. I have received 2 of the 3 parcels but the third hasn’t arrived. Can you help please?
@GiveBloodNHS Hi, I gave my tenth donation 6 weeks ago and the team gave me a paper certificate as a thank you and said the donation milestone will arrive in the post in a couple of weeks but I haven’t had anything yet? Does it usually take this long? Thank you
@Georgeatasda Hi, I returned 3 items using the parcel drop off in store the other day but I’ve only received an email to say 1 of the items has been processed. Can you help please?
@Jacamo Hi, I created a return with Evri for home collection. It was due yesterday. And I received a notification on their app to say it looks like it’s already been collected. However it hasn’t, they have been no help. Can you help please or I’m going to miss the returns window
@RobertDyas Hi, my order was due to be delivered yesterday. When the driver arrived it had been smashed to smithereens inside the box. He said he’d mark it as damaged and I get in touch with you to arrange replacement but I can’t find an option on your website. Can you help?
@SharkHomeUK Hi, my hoover is less than 2 years old but the battery doesn’t seem to be holding charge for as long as it used to. Could you help please?
@VodafoneUK I landed in Greece last night and I am using an 8 day roaming plan. We’ve woken up with no signal and now it’s back on I’ve had a text to say Welcome To Albania and it’s £7.39 to use data. Can you advise not going to be charged this when I’m in Corfu?
@SkyHelpTeam Online test says connected and no issues. Yet still no connection on the main tv, sky q or any of my devices. Wifi connects but isn’t working
@SkyHelpTeam My Sky wifi at least 4 times a week stops working despite the broadband checker online saying everything is okay. SkyQ then disconnects upstairs and takes ages to get it reconnected, literally days, just for it to drop again and have to repeat. Can you help please?
@SkyHelpTeam Online test says connected and no issues. Yet still no connection on the main tv, sky q or any of my devices. Wifi connects but isn’t working
@Thefunkypigeon I ordered a personalised blanket for my Mum for Christmas and when gifting it yesterday noticed there’s a slit in the material at the bottom. Can you help please?
@PetsatHome I paid for next day delivery,when placing and receiving my order confirmation it was stated I’d receive it yesterday. However nothing showed up and now a notification says it’s coming today. Please can you refund me the next day delivery cost as this was not fulfilled
@Maybelline I have used the eraser concealer for years. I repurchased 2 lots of shades I use this week. On the left is shade 01 from the new one. On the right is what I have just ran out of. Have you changed the colourings? It’s a completely different colour 😩 why is it so dark
@CurrysServices Hi, I got an email with a link to free Apple TV with a tv purchase a couple of days ago but the link to redeem now comes up with an error message saying it cannot connect to the server. Please can you help?