@united I upgraded to Polaris to sleep on a 6am flight. My seat is inoperative. I was offered 10k miles or $200 ETC or a seat in the back of economy.
Not even a refund for the upgrade I paid for? make this make sense to me. It should be both. Upsetting for my choice airline
@united hi friends! I wanted to see if it was at all possible to get a 1 time exception on turning a flight credit to an ETC? Getting married this week and would love to use the credit for both of us as well as keeping us on the same PNR etc when traveling on our honeymoon. 🙏🏻🙏🏻
@Uber_Support @BenFrmMarketing lol what? Don’t advertise a nationwide promo and then not deliver. You got tons of media coverage today for this and failed instantly.
@united getting conflicting info can you clarify for me? Using Points plus. Did waitlist on both premium and Polaris. My premium cleared and my name disappeared from Polaris list. Can I not be cleared for that upgrade as well? One agent said yes. Another no. Others on both lists