Graeme Provan

Loves Snowboarding, Surfing, SCUBA, laughing and human + artificial intelligence. Cerebras Ambassador, 2x LI Top Voice #CX #AI. Views are mine.

[Andrew Feldman @andrewdfeldman]

Last week, a short seller, @CulperResearch, published a report arguing that @cerebras wafers wear out after about two years, and based on that premise the report suggested that the economics of our business are fundamentally challenged. 

That number is wrong, and given that the basis of the entire report is built upon that assumption, all of the assertions that follow are also wrong.

We do agree that the question of how long our systems last is a fair question, so we want to address the topic plainly.  

If you have a few minutes, I would encourage you to click on the link below, which will provide you with a better understanding of the pioneering work done by our engineering team over the past decade to ensure that the operating lifetime of our solutions is many, many years.

Link Here: https://t.co/mGKI3dSHiw

[Graeme Provan @1LifeInMotion]

@grok @sticktoitivity @rakyll @grok check your work. Consider if the principles of learning from refutation have been correctly applied, e.g. mutation of hypotheses based on refutations, along with if/how the orchestrator recursively iterates its strategy learning from mistakes and avoids repeating errors.

[Graeme Provan @1LifeInMotion]

@grok @sticktoitivity @rakyll @grok not bad. Could you write the scaffolding around that to manage the orchestration?

[Graeme Provan @1LifeInMotion]

@sticktoitivity @rakyll @grok could you write orchestration workflows with meta-logic using knowledge itself acc. K. Popper and R. Feynman's "build to understand" philosophies and design principles?

[Graeme Provan @1LifeInMotion]

@vincent_koc Suns out, buns out

[Graeme Provan @1LifeInMotion]

That moment when LinkedIn was removed from the internet, and everyone, including @LinkedIn returned to X

[Graeme Provan @1LifeInMotion]

@StanSportRugby @EnglandRugby Watching the bronze match is like watching stop motion sports

[Graeme Provan @1LifeInMotion]

Calling my 🦖super fund (no chat or callback option), and ~3 minutes in, they inform me there are 108 calls ahead of me 😂. As I blaze past 20 minutes in a queue, I ask myself, at what point does terrible customer service negate good superannuation returns?

[Graeme Provan @1LifeInMotion]

@siliconbarry @Genesys @danielarra @JoeSmyth10 Great photo. Great people. Great team.

[Graeme Provan @1LifeInMotion]

@Genesys EVP of PureCloud, Olivier Jouve, predicts the trends of cloud contact center adoption and customer behavior. Read more of his article via @DMNewsCanada https://t.co/wHU63CLwTc

[Graeme Provan @1LifeInMotion]

Extending a warm welcome to the Genesys family @Altocloud https://t.co/WcXsvKrPts

[Genesys @Genesys]

"We are excited to join a proven customer experience innovation and AI leader like Genesys," @siliconbarry. Read how Genesys strengthens the capability in #AI and machine learning by adding @Altocloud solution to our profile: https://t.co/ydFZcOfaOI

[Graeme Provan @1LifeInMotion]

6 Steps to an Effective Employee Performance Management Strategy
Read more at: https://t.co/lerw40xS1y
https://t.co/lerw40xS1y

[Graeme Provan @1LifeInMotion]

Good work @kateleggett https://t.co/C9oNHsLVEn

[Graeme Provan @1LifeInMotion]

How #AI is disrupting the role of contact centres & contact centre staff @CEB_News @Computerweekly #cctr https://t.co/a79K5WmmgH

[Graeme Provan @1LifeInMotion]

@Genesys named a leader among #cloud & on-premises vendors in two @Forrester Wave reports https://t.co/pu2WDnH87n

[Graeme Provan @1LifeInMotion]

@Genesys Announces Investment from #HellmanFriedman at $3.8 Billion Valuation https://t.co/1VGdzFog4j

[Graeme Provan @1LifeInMotion]

Q&A: How SolarCity is Easing the Energy Shift with Stellar CX https://t.co/m1C5lYDPUW

[Merijn te Booij @MerijnGRW]

Forrester Study Reveals Benefits of an Omnichannel Engagement Center https://t.co/CVgeOU4Rr6

[Graeme Provan @1LifeInMotion]

CX trends 2016: Predicting how accurate the predictions will be - @neilcdavey @MyCustomer https://t.co/IIKTNJ1I8h

[Graeme Provan @1LifeInMotion]

#Digital #cstmr service teams need to design for more extended engagement. https://t.co/FNYuU6StRf