Ben Baker

Husband, father, occasional mountain biker, snowboarder, motorcyclist, and Account CTO @Microsoft. All views are my own...unless stolen from someone funnier!

[Ben Baker @1benbaker]

@Jono_Smith1988 Genius 🤣

[Ben Baker @1benbaker]

@MoSalah 🤣

[Ben Baker @1benbaker]

@alistairclare Your rights allow you to reject the car as unfit mate. That might speed up their response!

[Ben Baker @1benbaker]

I just entered @AutoTrader_UK’s monthly️ #ElectricCarGiveaway & you can too! This month’s prize is a BYD ATTO 3 worth over £38k! It’s free to enter & you have until 30th April. All information (including Ts&Cs) can be found here: https://t.co/Zdld6MehTa

[Ben Baker @1benbaker]

@JoshWorthh Champs is great. Good banter too. https://t.co/Tc0qHNQP42 Champs Barbers

[Ben Baker @1benbaker]

Getting ready for #hotwheelsmonstertruckslive in Manchester. Bring the noise 👹

[Ben Baker @1benbaker]

Jakes first ever football match. #scfc Stoke vs Sheffield. Loving it.

[Ben Baker @1benbaker]

@manairport Yet there are none of the handlers staff around to query nor any form of comms from them. 🤷🏼‍♂️

[Ben Baker @1benbaker]

Nice easy flight back to Manchester. Landed an hour and half ago though and still no sign of a single case from our flight. @manairport how can it take so long to get cases a few hundred yards to a belt in T2??? Seems our flight isn’t alone too.

[Ben Baker @1benbaker]

@ScotCarlson @manairport Couldn’t have said it better. Lack of ownership and definitely lack of communication is the biggest frustration. Even the handlers behind the curtain at the carousel were just waiting for the bags and had no clue. How about train multi skilled staff rather than silos!

[Ben Baker @1benbaker]

@alistairclare @OFFICIALWMAS Fingers crossed for a swift recovery mate 🤞

[Ben Baker @1benbaker]

@TUIUK Thanks @TUIUK but tried that several times. They have ZERO information!

[Ben Baker @1benbaker]

So @TUIUK we booked a dream 2-week holiday only for one of our cases not to make it. What makes it worse is we’ve had not a word from TUI on what is being done to find the case. A relatively small flight from Manchester to Porto Santo yet 6 cases disappear without any updates.

[Ben Baker @1benbaker]

@TUIUK Thanks. Yes we have a PIR and great to hear someone is looking but for a 2 week holiday we’d much prefer to have our clothes etc arrive so we have things to wear than the case go to our home address when thrr we e is no one there!! 🙄

[Ben Baker @1benbaker]

@manairport absolutely nothing from your ground force lost luggage team either. No one ever answers the phone to discuss.

[Ben Baker @1benbaker]

@MrJoeHaslam @TUIUK Fingers crossed. Can’t claim yet as we don’t know if it is delayed or lost! Plus doubt the insurance will cover the full value of everything

[Ben Baker @1benbaker]

@MrJoeHaslam @TUIUK Yep we’ve spent a few hundred on things to wear and toiletries & underwear etc. The @TUIUK rep has said we’ll get a max £75 good will payment which frankly just takes the piss.

[Ben Baker @1benbaker]

@MrJoeHaslam @TUIUK Ha no only a couple of mine and the kids things. It was ALL of Bec’s things. Literally everything. All her best outfits, underwear, makeup, toiletries, footwear, beachwear etc. everything. She’s been in tears all week.

[Ben Baker @1benbaker]

@alistairclare @TUIUK It has I’m afraid. The case had ALL my wife’s stuff in it. She has nothing. We’ve gone out and bought a few things for her to wear and underwear and cosmetics etc but she’s absolutely gutted 😞

[Ben Baker @1benbaker]

@MikeyOsb Following our other favourite client’s lead…we helped them do the exact same 2 years ago (and still helping!) 😁