Emma Palfrey

GB Age Group triathlete. Welsh Masters runner.

[Emma Palfrey @3mma_p]

@discovercarscom can you confirm how I get a refund on a deposit, rather than booking credit, please - I've emailed you, but not had a response.

[Emma Palfrey @3mma_p]

@SLC_Repayment any chance of you responding to DMs about over-payment?! I contacted you weeks ago.

[Emma Palfrey @3mma_p]

@cultbeauty I'm STILL waiting for you to sort this, I've since purchased the items again - please just issue a refund!

[Emma Palfrey @3mma_p]

@cultbeauty Evri claim to have delivered my recent order, it's nowhere to be seen. You're not answering DMs...how do I sort this out?

[Emma Palfrey @3mma_p]

@cultbeauty I have, and I've replied with the info you requested... heard nothing back though.

[Have I Got News For You @haveigotnews]

Latest update from Labour’s moral high ground:

[Emma Palfrey @3mma_p]

@AskDyson you've just admitted to breaching your own data protection rules in a WhatsApp message to me, after implying my mother was a liar, & now you're refusing to deal with my query - any suggestions for how I sort things without phoning you as I want a record of what's said?!

[Triathlon Cymru @TriathlonCymru]

Pleasure to be at Harlech today for the National Duathlon Champs. Thanks to @aahevents for the delivery. Great to see so many of you again. Race report and category winners to follow tomorrow

[Emma Palfrey @3mma_p]

@EmiratesSupport It's been 5 weeks since I requested a refund. You added a no show fee, which you shouldn't have. I'm getting nowhere with trying to get this removed and obtain my refund. You've stopped replying to DMs - how do I get my money back?!

[Emma Palfrey @3mma_p]

@EmiratesSupport I'm still waiting for a refund. You mistakenly added a no show fee, despite me arriving at the airport. You promised to sort this and process my refund, two weeks ago and counting...

[Emma Palfrey @3mma_p]

@LondonBandWeek @British_Airways I just had to turn up to the airport, but luckily I managed to get on my flight. Worth having a copy of the requirements for where you're traveling to though as I had to explain these to the check-in staff. Staff were great, but so many different rules for different locations!

[Emma Palfrey @3mma_p]

@British_Airways I need to upload a proof of recovery, rather than a fit to fly PCR result to Verifly, but there's no option to do this. You're not answering your phones, apparently concentrating on urgent travel - I fly in 72 hours (fairly urgent, I'd say), what do I do??

[Emma Palfrey @3mma_p]

@British_Airways Hi Tom, I have DM'd you a copy, any chance someone could check it's okay? It's a long way to go with the wrong piece of paper if it's not!

[Emma Palfrey @3mma_p]

@TorontoPearson @angharadh1990 What if I've had covid, and recovered, within 180 days of arrival - I'm fully vaccinated and have proof of a positive covid PCR, 100 days before I'm due to arrive. The government website seems to suggest no testing for anyone who has had covid within 14-180 days of arriving.

[CES Sport @CES_Sport]

#RideForNathan

https://t.co/TecdOLPgKV

[Emma Palfrey @3mma_p]

@AldiUK items missing from a recent click and collect order and you're refusing to refund unless we travel back to the store, at our expense....poor form.

[Emma Palfrey @3mma_p]

Hi @WhiteStuffUK . @Hermesparcels delivered my order from you last night, and rather than bringing it to the door, or leaving it in a safe place as requested (shed), they dumped it in the garden in the snow. Parcel is now MIA, as are Hermes customer service. Could you help!?

[Emma Palfrey @3mma_p]

@Hermesparcels I asked for you to deliver to my safe place (shed). Apparently you think this is a shed?! The parcel is nowhere to be seen, rather like your customer service dept. Any chance I could speak to someone to sort this out? Far from the first time you've dumped a parcel

[Emma Palfrey @3mma_p]

No response @Hermesparcels ?!

[Emma Palfrey @3mma_p]

@Hermesparcels Any reason your drivers can't bring parcels to my door? Chucking them over the gate after 6:30pm, without any notification of 'delivery' isn't great, particularly when it rained over night...I retrieved a very soggy, damaged parcel from the garden the other morning