My friends and I are cycling about 400 kilometres from Nairobi to Homa Bay for a book drive and we're extending an invitation to you to join and support us, and to help us amplify it. 🧵
@Safaricom_Care@SafaricomPLC
It is distasteful and misleading for you to continue branding yourself as a “reliable network” while delivering substandard services and poor customer engagement. Your Home Fibre service has been consistently unreliable throughout this month.
@Safaricom_Care@SafaricomPLC The frequent downtimes, slow speeds, and intermittent connectivity make it extremely difficult to carry out basic online tasks. It is frustrating. To make matters worse, your customer care service lines never go through these days. Kama sahii. This is unrealiability at its peak!
@Safaricom_Care@SafaricomPLC The frequent downtimes, slow speeds, and intermittent connectivity make it extremely difficult to carry out basic online tasks. It is frustrating. To make matters worse, your customer care service lines never go through these days. Kama sahii. This is unrealiability at its peak!
@Safaricom_Care@SafaricomPLC
It is distasteful and misleading for you to continue branding yourself as a “reliable network” while delivering substandard services and poor customer engagement.
Your Home Fibre service has been consistently unreliable throughout this month.