@plusnet broadband issues since Monday evening. Your system doesn't let customers report outside of your office hours meaning I couldn't report until Tuesday morning. It's now Thursday and I still have orange flashing lights.
@Plusnet Can a new router be sent out to rule this out as the issue? I have requested this on the phone but was told no as it will be an external issue. Even I though I explained that the engineer who came yesterday said there was no external issues. Feeling unheard.
@AldiUK Is it called blue Monday because yet again my delivery placed on 30/11/2022 (46 days ago), that you've sent out 4 times, and was supposed to be delivered today, hasn't turned up again? Stop using #Evri and get YOUR customers orders to them!
@AldiUK Hi, I placed an order with you on 30/11/2022. It has been lost and re-sent out 3 times, and it looks like it's going to happen a 4th. We all know #evri suck, so is there any chance you can send them with a different courier?
@BritishGas how do I set up an account? I ring your 03332029802 and it tells me I can't talk to anyone. I've been trying to contact you for 25 days now and I'm getting no where. Help me.
@BritishGasHelp I have done this. The automatic message says you've closed your phone line due to a high amount of calls. So I can't get through to an actual person to help me.
@BritishGas I'm really struggling as what to do. Once I've gone through all the steps on the phone, the automated message says you're not taking calls, even though it's normal office hours. I've left multiple messages on various social media. You don't respond.
@BritishGas - I've purchased a home earlier this month. The local electric board & gas say the house is set up with yourselves. How do I create an account with yourselves as your website isn't letting me? (Your website says I'm not set up with you).
@BritishGas hi. I've moved into my new 1st home. It appears the previous owner had you as your gas & electric provider, but your website says not. How do I set up an account with yourselves?
@FlyAirNZ 1hr 25mins on hold. When someone answered they made out they couldn't hear me, giggling and terminated the call. Customer service & professionalism ๐ฉ
@HalifaxBank I was told when it happened my replacement card would be posted to my home address. l could possibly arrange for someone to post it to me, but not for a few weeks, and then it would take a while to get here. I ideally need it before the 21st of this month.