@LNRailway Still awaiting a reply. Why is it the LNR keep ignoring me? Had to wait over 2.5hrs for a reply this morning to acknowledge human waste on the platform.
@LNRailway Hi. Apologies for the crudeness but there is large pile of human excrement by the stairs to platform 4 at HML. Absolutely disgusting to see. No staff around to report it to directly.
@EastMidRailway
Hi, your conductor on the 0825 from Luton has been a credit to your company. Please pass on the praise in terms of the updates owing to the delay, as well as clear and concise information when we were awaiting a platform at St Pancras
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@LNRailway So why can't you use other train crew? You don't just have 1 guard and 1 driver for the whole fleet do you? I mean your guards hide away 99% of the timeso we don't even need them do we. Atrocious comms and services. Yet nothing ever changes. Absolute shambles.
@LNRailway Ben, is the 2003 going to actually leave at any time this century? I've been waiting for over an hour to get to Hemel hempstead. What is the issue?
@LNRailway So when is the 2003 gojng to depart? 8 mins before departure and nothing on the screens. Do we need to get out the prayer mats and all join hands to " hope" ?
@TfL Hi. Can you please confirm why you have ignored my messages. No response to a complaint from 2 weeks ago and now you also think it is acceptable to ignore customers on socials. Will be writing to the Transport Secretary and Rail Minister about this lack of customer service.