@bookingcom@bookingcom@bookingcomCeo_ "Facing account suspension despite settling my November invoice on 14th Nov. Evidence shared since 18th, but no response from Finance team. This is causing major financial losses. Please resolve and reinstate my account urgently! #CustomerSupports
@bookingcom@bookingcomCeo_ "Frustrated with how @Bookingcom is handling my issue. Feels like they’re just passing the buck without resolving it. Finance team is under-resourced and struggling with basic account reconciliation. I need a solution, not excuses! #CustomerService#AccountIssues"
@bookingcom@bookingcomCeo_ "Frustrated with how @Bookingcom is handling my issue. Feels like they’re just passing the buck without resolving it. Finance team is under-resourced and struggling with basic account reconciliation. I need a solution, not excuses! #CustomerService#AccountIssues"
@bookingcom@bookingcom@bookingcomCeo_ "Facing account suspension despite settling my November invoice on 14th Nov. Evidence shared since 18th, but no response from Finance team. This is causing major financial losses. Please resolve and reinstate my account urgently! #CustomerSupports
@HotpointUK Please can someone rearrange my engineer visit as I have been on your customer service line since yesterday and can get through to anyone. The appointment was booked since last week
@HotpointUK engineer was booked to come and fix my washing machine. They didnt show up, below is the text I received this morning.
......
We estimate our engineer will arrive between 12:21 and 15:21 on 30.06.2020 Please ensure a parking permit is available
@HotpointUK engineer was booked to come and fix my washing machine. They didnt show up, below is the text I received this morning.
......
We estimate our engineer will arrive between 12:21 and 15:21 on 30.06.2020 Please ensure a parking permit is available
@HotpointUK my washing machine is little over a year and faulty with Error F08. This is heater issue with control panel. Called my local trading standard and they agreed this unacceptable a washing machine should last several years. Tell us the average life span of your product.
@HotpointUK Please stop telling me to DM you, because all you do is sell customers overprice insurance plans when we dm you. I’m happy to have the conversation in the open so everyone can follow and judge for themselves.
@HotpointUK Please stop telling me to DM you, because all you do is sell customers overprice insurance plans when we dm you. I’m happy to have the conversation in the open so everyone can follow and judge for themselves.
@ABoakyeadjei@hotpoint Hello.
I am sorry for the inconvenience this issue is causing you.
Can you please DM us your details so we can assist you further?
Thanks
Lee
@HotpointUK@hotpoint I bought hotpoint WMFUG 942, it’s only 18 months old and machine is now faulty with error F08. Machine is used not more 20 times. Called your numerous line from 8am to 4pm, all they offer insurance. What line/email does customs reach out for help.
@HotpointUK - Rodney the number given to Donna is not a customer line, that line only sell insurance to customer. So why don’t you tell Donna. Her problem will not be solved ring that line. Please where do ond raise complaint or raise a defect.
@donnathowney Hello Donna, Thanks for getting in touch with us.
Please call via 03448 224 224 to speak with the relevant team that can help you regarding this. If you're unable to get through to them please try at a different time.
Thanks, Rooney
Donna I’m having same problem with my hotpoint washing machine is just little over year and it’s faulty. The number given out by Rodney will just sell you insurance. Hotpoint have no customer services line and very unhelpful. Look like their product only last little over a year
@HotpointUK my dishwasher has stopped working and I've been trying to get through on phone and live chat for a week but nothing. How can I contact you? It's only just over a year old and is integrated.
@HotpointUK
I bought hotpoint WMFUG 942, it only 18 months old and machine is now have faulty with error F08. Machine used not more than 20 times. Called your numerous lines from 8am till 4pm, all they offer is insurance. What line/email does customer reach out for help.