Melissa Pollock

Using #OD & #AI to transform #learning #coaching #engagement. Expert #Coach loves #leadership #behavior #HR #content #writing. ICMI 2018 Featured Contributor.

[AmplifAI @amplifAI]

Employees are one of the greatest assets in a company.

Harvard Business Review understands the importance of giving leaders and employees the necessary tools and skills to better their coaching experiences.

https://t.co/ppRnrLsqZL

[AmplifAI @amplifAI]

How To Effectively Manage and Develop Work at Home Teams...
https://t.co/wYYk5rM6Qg #remoteteams #telecommute #distributedteam #wfh

[Melissa Pollock @AIAugments]

Woo-hoo! #PROUD

[AmplifAI @amplifAI]

Proud to see our data-driving leader included in the Future 50. North Texas has offered AmplifAI incredible resources that have fueled our growth. So happy to call it home! https://t.co/KDuL2sc4eU by @dallasinnovates @CapitalFactory @liveoakvp @NayaVentures

[AmplifAI @amplifAI]

@AIAugments @jimrembach We've discussed the problem, now let's discuss the solution: The 5 Key Steps to Improving Coaching Effectiveness https://t.co/wJGBWSdHdn @jimrembach @AIAugments

(3/3)

[AmplifAI @amplifAI]

Darla and Omnicare365 stopped wasting time on manual data analysis and reporting and instead, started using it to consistently improve leaders, associates and results. Keep it up Darla!

[Melissa Pollock @AIAugments]

From one human developer to another.... #LeadershipDevelopment #coaching

[AmplifAI @amplifAI]

Maximizing employee performance doesn't happen without effective effort. That's why we've published our favorite coaching guides, tips, and how-to's from AmplifAI experts and paired them with amazing insights from McKinsey, Forbes & more! https://t.co/l44ZdpMl3k

[AmplifAI @amplifAI]

If data is not playing a role in your 2020 performance improvement strategy, read this and reconsider: https://t.co/3OOHBuTLDW @mitsmr

[AmplifAI @amplifAI]

Tonight, @DCEOmagazine and @DallasInnovates honor the innovators in technology, healthcare, education, energy & more. Thanks for shining a light on the incredible creators, innovators and leaders that are pushing North Texas forward. https://t.co/FXjT8hG4Ci by @DMagazine

[AmplifAI @amplifAI]

Recognition is a fundamental part of performance improvement. So we're thrilled to watch @DCEOmagazine recognize our CEO Sean Minter as one of the innovators of the year tomorrow night https://t.co/i4yuZmJoI2 by @DMagazine @liveoakvp @NayaVentures @CapitalFactory

[Melissa Pollock @AIAugments]

Check out my latest article with @CallCenterCoach: More Important Than Ever: Coaches Must Be Leaders https://t.co/SXqEJ0gxa4 via @LinkedIn

[AmplifAI @amplifAI]

We're thrilled to launch our partnership with Amazon Connect. Our integration is turning Amazon Connect call data into effective actions – making managers better leaders & agents higher performers! Special thanks to the @AWS team for the support!
https://t.co/E4955HlZpZ

[Melissa Pollock @AIAugments]

#coaching #coach #contactcenter

[AmplifAI @amplifAI]

Effective coaching is accomplished before, during, and after a coaching session. These 6 crucial steps will make sure you're following the path to enhancing agent performance! https://t.co/VYcf29zBae

[AmplifAI @amplifAI]

Effective coaching is accomplished before, during, and after a coaching session. These 6 crucial steps will make sure you're following the path to enhancing agent performance! https://t.co/VYcf29zBae

[Melissa Pollock @AIAugments]

Way to go Team! #SanDiego #cswest #CX #coaching #cctr

[AmplifAI @amplifAI]

Rey Ortega, AmplifAI's newest team member, shows #CSWest how we continuously accelerate contact center performance! #CX #Sales #Service #EmployeeEngagement

[Melissa Pollock @AIAugments]

Awesome new podcast!

[AmplifAI @amplifAI]

Streamlining Agent Experience to Elevate Customer Experience with Sean Minter, Founder and CEO of AmplifAI Solutions https://t.co/vbTxBLCF5i @ExecsInTheKnow @AmplifAI

[Melissa Pollock @AIAugments]

Check out my latest article: “Own You!”– DIY Learning is Missing Link in Employee Empowerment & Continuous Skill-Building https://t.co/lHrWFo3Wzr via @LinkedIn

[AmplifAI @amplifAI]

Excited to announce our partnership with @Zendesk! Our integration with Zendesk's powerful customer service suite boosts solves per day, reduces churn... actually, it accelerates all of your service metrics! Learn about the integration --- https://t.co/iB7RfYNvCw @ZendeskRelate

[FastLeaderPodcast @FastLeaderShow]

Listen to Sean Minter of @amplifAI to get over the hump on the @FastLeaderShow https://t.co/h0XKRPW2p3 #Learning #Coaching #Engagement #Performance

[AmplifAI @amplifAI]

Our CEO @vsminter joins innovators from @CBRE , @MIT, @Fidelity, @Reuters, TheCurrentGlobal at #DSW19 & sheds light on scaling new ventures, & the required cultural, leadership and adaptive capabilities needed to avoid stagnation throughout the company life cycle @CapitalFactory

[Melissa Pollock @AIAugments]

@EricaMarois Love it @EricaMarois and @jtwatkin - I will add that for #leaders to help their #contactcenter #Agents be great, Leaders have to be great! #LeadershipDevelopment has to be a priority, and has to center around interpersonal #communication and #coaching skills! #EX = #CX!