Aaron Robbs

VP of Creative and Brand @fin_ai. Prev: @tryramp, @dropbox, @mailchimp, and more.

[Aaron Robbs @AaronRobbs]

@mikesmith187 😮‍💨

[Emmet Connolly @thoughtwax]

Last thing! We also designed a beautiful Operator website and brand: https://t.co/uSHTlPYUwt

[Aaron Robbs @AaronRobbs]

@ANoffsinger @OpenAI Nice! Congrats!

[Aaron Robbs @AaronRobbs]

@joshpuckett Yessss

[Eoghan McCabe @eoghan]

We're announcing the most significant new strategic development since the start of the Customer Agent category: Fin now has specialized roles. And starting today anyone can sign up for and deploy the Fin Sales Role in minutes.

Fin is now by far the very best sales agent on the market, and it's been live with some of the most innovative digital brands for months, conversing with thousands of prospects, aiding discovery, building pipeline, booking meetings and starting trials.

We started the Customer Agent category with a focus on service by launching Fin three months after the launch of ChatGPT. Since then Fin has continued to lead the space, today delivering over 2 million resolutions a week for over 8k customers, including Anthropic, DoorDash, Snowflake, Asana, Mercury, Polymarket and many more exceptional brands.

But our vision for Fin has always stretched far beyond service. And for the past 6 months we’ve been building Fin as a single Customer Agent, delivering a seamless experience across all stages of the customer lifecycle.

We do not believe customers or businesses will want multiple agents for different parts of the lifecycle—because the agents won’t have shared memory and goals, and will have to compete with each other, delivering a poor customer experience and sub-optimal business results.

We’ve more roles to come, including another dropping in two weeks. For now please watch our launch video or visit our launch page to learn more: fin DOT ai SLASH sales

[Darragh Curran @darraghcurran]

9 months ago we publicly committed to 2x the productivity of our R&D org at @intercom.

It was scary. It wasn't always clear we'd pull it off.

We hit it with 3 months to spare. In fact, looking back 16 months - we've 3x'd.

Here's what actually happened (with receipts): 🧵

[Aaron Robbs @AaronRobbs]

@jsarihan Congrats!

[Eoghan McCabe @eoghan]

https://t.co/I2Hf40EpIt

[sophie @netcapgirl]

“in the ai era, taste is the new core skill”

[Aaron Robbs @AaronRobbs]

@sdw Nice! Congrats, man!

[Aaron Robbs @AaronRobbs]

Worth noting—there was a huge appetite for trying things outside B2B marketing playbooks and MANY small bets along the way to a big moment like the Superbowl spot. Being experimental, moving fast, and having good instincts are key. @eglyman was always a great partner in that way.

[Matthew Gattozzi 📷 Ads/Videos/Photos for Brands @MatthewGattozzi]

People will point to Ramp as an example of how to do marketing, and yet 99% of people are not willing to spend the money on taking bets that build brand.

The difference between Ramp and other players is the fact that they have been willing to build brand even if that doesn't come at a direct ROI within one day of seeing their ads and marketing.

You don't have to go out and get a figurehead or big influencer or even spend big money, but you do need to take bets proportional to your company.

[Aaron Robbs @AaronRobbs]

TFW your ex keeps getting hotter.

Congrats to the team and for the insane run this year. We love to see it.🚀

[Eric Glyman @eglyman]

Today, Ramp raised another $300M at a $32B valuation.

In the past year our revenue has doubled to over $1B, growing 10x faster than the median public SaaS.

We all know money talks — we're teaching it to think.

Getting big no longer means getting slow.

[Aaron Robbs @AaronRobbs]

@mikesmith187 @UprightTRex Slick!

[Aaron Robbs @AaronRobbs]

I love @dangertesting. 😂

[marc @marcgmbh]

the largest internet subway campaign ever

happening now

https://t.co/6ix5j0eQDE

[Aaron Robbs @AaronRobbs]

Congrats @ZachBDell ! Excited to watch the next chapter for @basepowerco unfold. This is a killer team doing important work.

[Zach Dell @ZachBDell]

Today we are announcing our $1B Series C, but money isn’t the story. The story is what we’ll do with it, and the scale of the challenge ahead.

Our mission isn’t constrained by capital, supply, or demand. It’s constrained by talent. To build America’s next great power company, we need the engineers, operators, and creatives ready to take on the challenge to join us.

Power is the most important product in the world. It runs through everything: our homes, hospitals, schools, factories, and future. And the grid that delivers it is breaking.

At Base, we’re building the future of power so human progress can accelerate. In the past two years, we’ve grown from an idea into one of the fastest growing energy companies in America.

Now we’re entering a new phase of growth. Our first manufacturing site is rising in the heart of Austin, inside the former Austin American-Statesman printing press. Here we’ll build our own hardware to meet surging demand and scale nationwide. This is a key step in putting a battery on every home in the country.

Few teams get to say their work powers human progress. We do. With a billion dollars of fuel, our next wave of growth will be defined not by capital, but by people who choose to step up, take ownership, and build the next great American power company.

The old system is breaking. Come build the new one.

Our Series C was led by Addition, with participation from both new and existing investors including Trust Ventures, Valor Equity Partners, Thrive Capital, Lightspeed, Andreessen Horowitz, Altimeter, StepStone, Elad Gil, 137 Ventures, Terrain, Waybury, Ribbit, CapitalG, Spark, BOND, Lowercarbon, Avenir, Glade Brook, Positive Sum, and 1789.

[Emmet Connolly @thoughtwax]

The new shape of design work is coming into focus. The role is expanding.

At @intercom we have defined three ways for designers to use AI for greater impact ↓

[Aaron Robbs @AaronRobbs]

@mikesmith187 Son of a

[Emmet Connolly @thoughtwax]

Thrilled to finally share that @AaronRobbs has joined Intercom as VP of Creative and Brand.

Aaron has already transformed some of the bravest brands in tech like Dropbox, Ramp, Kickstarter, and Mailchimp.

Big plans ahead for the @Fin_ai brand to be the most creative, unexpected, and exciting in tech.

[Aaron Robbs @AaronRobbs]

@davesoderberg Thank you, Dave!

[Aaron Robbs @AaronRobbs]

Now's as good a time as any to announce I've joined Intercom/Fin as VP of Creative and Brand. The team is so talented and ambitious and I'm feeling fortunate to be a collaborator on this work.

If you're in NY, check out:
https://t.co/0xjbTGsilb

[Fin @fin_ai]

We’ve got another exciting announcement – the inimitable Gary Vaynerchuk (AKA “GaryVee”) will be joining us as a special guest at Pioneer 2025!

Gary Vaynerchuk is a serial entrepreneur, investor, and executive with a proven track record of identifying culture-defining trends. Gary’s session will focus on the future of AI and its relationship to creativity, business, media, and more.

Be a part of the experience on October 9, and register for Pioneer 2025 today.

[Aaron Robbs @AaronRobbs]

@alessio_joseph Appreciate that, Joseph🙏