@Joeyrwheeler72@ericelee01 So it's about product authenticity complaint on Asin?
What info you provided mean POA or invoice.
If you have legit authentic invoice then you can submit along with supplier LOA. If there's customer complaint on Asin then check and find the root cause and submit strong POA.
@printleft1 @Joeyrwheeler72 Not recommended so better use one Account information or identity must be unique otherwise information can be linked with other account and multiple accounts policy violation can happen.
Amazon seller support team saying first, we have to regain the access of customer Account then we'll be able to get our seller Account because both Account with same email and due to same info seller Account also affected.
@amznsellerhelp@amazon@AmazonUK#workwithUsamazon
Hi dear Team please help us; our seller Account is on hold due to customer account. Unfortunately, our customer account hacked and placed order from our customer account. Even we didn’t attach any payment method with our customer Account.
Kindly provide us best resolution it’s been more than month and not showing Additional info on screen as Account specialist Team said login and banner will show to us for provide more info but that’s not showing.