Top Tweets for #workwithUsamazon
Establishment verification for vat purposes Reviewed in 3 days?? I’ve been waiting since August 24th and now my accounts going to be deactivated and all they can is there is a backlog, can someone please help!?? @AmazonASGTG @michaelpatron0 @amznsellerhelp
@amznsellerhelp $7,771/day. That's what you're costing us since 9/30. Our top product, an FDA-cleared OTC device, got hit with the SAME violation you reversed in June (Case 20908076111). Same docs. Same bot. Why always right before Prime Day? Appeal 22354758191, fix it.
@amazonIN @amznsellerhelp Case 13247590322 pending 27+ days. ASINs B0FJ7NXMXD & B0FJ7F4KDN wrongly flagged as Baby Food after Enhance Listing. No TAT, escalate multiple times ,but no internal team reply -is the Amazon internal team really exist ?????. We’re losing festive sales.
Over 7 months since my funds appeal & interview were successfully cleared in Feb 2026! Only $25k was disbursed. The remaining $44k is wrongly stuck under "expenses." Multiple cases & emails to the funds team have gone ignored. Need urgent help! @amznsellerhelp @AmazonASGTG
Another day, another 11 out of 25 shipments recently closed with units 'missing'. Why is it this consistent with units missing? I have things in place to ensure we ship what is in the plans... What the hell is going on? DO BETTER. @amznsellerhelp @AmazonASGTG
@AmazonHelp @AmazonIN @amznsellerhelp 2 yrs selling on Amazon and I've been delighted with your support. Last 3 months have been deeply disappointing: cases open for months, no resolution, no ownership. Please reach out. I have case IDs ready and want to resolve this together.
if you want to buy a pregnant barbie or a barbie with a kid, you gotta buy it from SHEN ZHEN SHI DUO BEI DA KE JI YOU XIAN GONG SI
Hopefully the suits can fix this #WorkWithUsAmazon
@amznsellerhelp @AmazonASGTG 2 weeks of fighting with amazon about a seller actively selling on 3 listings of mine that are protected by transparency. And the seller who is breaking the rules is none other then amazon themselves. I have done test buys and taken pictures to prove they do not have a transparency label and have the wrong UPC label on it. I thought transparency is supposed to protect my listing. but i guess amazon themselves get to break the rules. HELP
Everyone is saying this. Please #WorkWithUsAmazon
@AmazonASGTG @amazon I have seen corrections on packages that say 8x8x8 4 lb and usps corrected measurements 8x8x8 64oz and charge of like 20 cents😂😂😂😂
an error saying activation is blocked. I have already contacted Seller Support multiple times, and my case has been passed between different teams, but I keep being told it is not related to
CASE ID 21875692171 account issues
@amznsellerhelp
@amznsellerhelp
I just audited 250 shipments over the last 6 months. Of those 250 shipments, 97 shipments of them had units claimed missing. Amazon, do your associates and machines know how to count? Do better Amazon. @amazon @amznsellerhelp @AmazonASGTG
Amazon just wiped about 300 reviews off Plus+Ultra's testosterone booster (B0F2JMKQFM).
This is the second sweep. In June one of their listings went 801 reviews to about 50. They rebuilt. Amazon just cut them again.
Their site still says 4.9 and 40,000 five-star reviews.
For the past month, competing test boosters have been getting 1-stars from thin or hidden profiles. Still happening. "Scam." "Stay away." Almost no detail.
That's the scheme. 5-stars on theirs. 1-stars on the comps.
"Manufactured in Houston" on the label is a $10 virtual mailbox.
Check Keepa yourself on B0F2JMKQFM. Look at the rating-count line.
Storefront: https://t.co/4LYaKiKiD3
@dharmeshmehta @AmitAgarwal @amznsellerhelp @AmazonHelp @tudetanase @strivlabs @AmazonASGTG
Seems to be very large bug when it comes to Unit Count type on Amazon.
Instead of " ounces " or " Fl oz " the variation theme names for size are showing " Count "
This is a random product that I found after almost losing my mind this morning for my client.
Amazon needs to fix this
Dear @AmazonHelp @amznsellerhelp @dharmeshmehta @AmazonSellerLaw, I desperately need someone to actually review my case.
I’m a 19-year-old college student who started selling on Amazon to build a business and help support myself through college. In March, my seller account was deactivated under Section 3, and now, nearly FIVE MONTHS later, I am still fighting to get someone to properly review what happened.
Amazon questioned whether I purchased enough inventory to account for the units I sold. I did.
I purchased 33 individual units of ASIN B0CPB3W5CJ from a legitimate source and sold only 30.
The problem appears to be how my supplier displays bundled quantities. Their invoices use designations such as "USA / 3," meaning a 3-pack containing THREE individual units. For example, a quantity of 6 "USA / 3" represents 18 individual units, not 6.
For five months, I have repeatedly tried to explain this and provide Amazon with exactly what they request. I have submitted my invoices, credit card payment records, proof of delivery, screenshots demonstrating how the supplier's 3-pack quantities work, and documentation showing the number of units I actually sold.
Yet I continue receiving essentially the same response telling me that I haven't provided the necessary information. Each time Amazon tells me what is supposedly missing, I provide it, only to receive another rejection.
And unfortunately, my account being deactivated wasn't the only thing that happened.
I also had approximately $900 worth of completely separate FBA inventory sitting in Amazon's fulfillment centers. I received notice that this inventory was going to be destroyed, so I disputed the decision. After my dispute, I was told that I was correct and that my inventory would NOT be destroyed.
Then, despite that, I received another email informing me that Amazon had destroyed the inventory anyway.
That was nearly $900 of inventory that I had purchased with my own money. I disputed its destruction, was told it would not be destroyed, and then found out afterward that it had been destroyed.
Meanwhile, thousands of dollars from my sales remain tied up as well.
These were legitimate products that I actually purchased, paid for, received, and sold. There is a documented trail showing where my inventory came from and why the invoice quantities appear the way they do.
I'm now back in college, and this isn't disposable money to me. This is money I worked for and need for tuition, living expenses, and business obligations, including a credit card bill that I cannot afford to pay off due to my money being wrongfully held and my inventory being wrongfully destroyed. Between the funds being held and the inventory that was destroyed, this situation has put me in an extremely difficult financial position.
I've spent nearly five months trying to resolve this through the proper channels. I'm not asking Amazon to ignore its policies or simply take my word for it. I'm asking for a REAL review of the evidence and history of my case.
Please, @AmazonHelp @amznsellerhelp, I need someone to look beyond the repeated responses, review what I've actually submitted, and help me finally resolve this.
Case ID's: 19733328551, 21674975211, 21025730881, 20946284381
Dear @AmazonHelp @amznsellerhelp @dharmeshmehta @AmazonSellerLaw, I desperately need someone to actually review my case.
I’m a 19-year-old college student who started selling on Amazon to build a business and help support myself through college. In March, my seller account was deactivated under Section 3, and now, nearly FIVE MONTHS later, I am still fighting to get someone to properly review what happened.
Amazon questioned whether I purchased enough inventory to account for the units I sold. I did.
I purchased 33 individual units of ASIN B0CPB3W5CJ from a legitimate source and sold only 30.
The problem appears to be how my supplier displays bundled quantities. Their invoices use designations such as "USA / 3," meaning a 3-pack containing THREE individual units. For example, a quantity of 6 "USA / 3" represents 18 individual units, not 6.
For five months, I have repeatedly tried to explain this and provide Amazon with exactly what they request. I have submitted my invoices, credit card payment records, proof of delivery, screenshots demonstrating how the supplier's 3-pack quantities work, and documentation showing the number of units I actually sold.
Yet I continue receiving essentially the same response telling me that I haven't provided the necessary information. Each time Amazon tells me what is supposedly missing, I provide it, only to receive another rejection.
And unfortunately, my account being deactivated wasn't the only thing that happened.
I also had approximately $900 worth of completely separate FBA inventory sitting in Amazon's fulfillment centers. I received notice that this inventory was going to be destroyed, so I disputed the decision. After my dispute, I was told that I was correct and that my inventory would NOT be destroyed.
Then, despite that, I received another email informing me that Amazon had destroyed the inventory anyway.
That was nearly $900 of inventory that I had purchased with my own money. I disputed its destruction, was told it would not be destroyed, and then found out afterward that it had been destroyed.
Meanwhile, thousands of dollars from my sales remain tied up as well.
These were legitimate products that I actually purchased, paid for, received, and sold. There is a documented trail showing where my inventory came from and why the invoice quantities appear the way they do.
I'm now back in college, and this isn't disposable money to me. This is money I worked for and need for tuition, living expenses, and business obligations, including a credit card bill that I cannot afford to pay off due to my money being wrongfully held and my inventory being wrongfully destroyed. Between the funds being held and the inventory that was destroyed, this situation has put me in an extremely difficult financial position.
I've spent nearly five months trying to resolve this through the proper channels. I'm not asking Amazon to ignore its policies or simply take my word for it. I'm asking for a REAL review of the evidence and history of my case.
Please, @AmazonHelp @amznsellerhelp, I need someone to look beyond the repeated responses, review what I've actually submitted, and help me finally resolve this.
Case ID's: 19733328551, 21674975211, 21025730881, 20946284381
#workWithUsAmazon nice catch!!!
@AmazonASGTG 🚨 MAJOR GLITCH: The "+X bought in past month" metric vanished from @amazon mobile app & browsers (desktop fine). With 70% mobile traffic, our sales plummeted 60% today! @AmazonHelp escalate to the tech team ASAP! Other sellers, are your mobile sales tanking too?
This needs eyes from @ajassy @dharmeshmehta @amznsellerhelp
We sell decorative home goods. Customers routinely buy 2-3 finishes, keep what matches their decor, and return the rest. Normal category behavior, not dissatisfaction.
Amazon now prompts a rating on every return. So the only customers being aggressively prompted are the ones returning something, while the people who love the product barely get asked. You are only capturing one side.
Example attached below. Every written review on this product is 5 stars. The rating displays 3.6. A customer opens the page, reads glowing five star reviews, and sees a 3.6 with zero 3 or 4 star ratings. It does not make sense to anyone, seller or shopper. The rating no longer describes the product.
New ASINs with small review pools get crushed overnight with no recourse and no feedback to act on. Meanwhile Amazon incentivizes us to launch more selection. The left hand is destroying exactly what the right hand is funding.
And it hands black hats a free weapon: incentivize returns, farm ratings-only negatives, no recourse.
Reckless rollout. Please rethink it.
@amznsellerhelp I urgently need your help with an https://t.co/aDvHb48UnT PSP KYC issue that has been unresolved since May. I'm an Amazon seller since 2016, and my U.S. disbursements remain on hold despite completing all requested steps. Details below.
Hope this works out for you! #workWithUsAmazon
My first ever post on X and I'm already here screaming for help 😅
Hey @amznsellerhelp @Sell_on_Amazon @AmazonHelp — we've been stuck on an issue for over a MONTH and 4 support cases later, still no resolution.
We sell the TREBLAB HD77 speaker (ASIN: B07PPWVCZC). It's a BLACK speaker. We uploaded correct images of the BLACK product. Seller Central even confirms our uploads are right.
But customers see a GRAY speaker on the listing. Wrong product, wrong color.
And here's the kicker — Amazon is now asking us to upload Hazmat documents for this item, but we can't complete compliance because the listing shows the wrong product. We're stuck in a loop.
We've tried everything support suggested:
•Re-uploaded all images
•Uploaded in incognito
•Removed parent variation
•Re-uploaded the main image
Nothing works. A month of back and forth.
Has anyone else dealt with this? How did you fix it? Any tips would be hugely appreciated 🙏
Hey there, @AmazonHelp @amznsellerhelp
After Prime Day, we noticed a surge in negative reviews on our product from buyer profiles marked “Reviews have been hidden.”
We noticed the same pattern happening to another competitor of ours, and we started communicating with them.
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