@sellstein_x 100% - growth shouldn't be a red flag. That's exactly what happened to us.
0% per sale on paid plans is genuinely interesting. Day 7 with no manual review from @stripe@stripesupport so a backup is becoming less of an option and more of a necessity. Let's chat.
🚨 Same story, different founder. 90 days. 1,100% growth. $6K from a recurring client hit this week.
@stripe shut us down with zero warning due to a "sudden" spike in revenue. Their AI flagged a revenue spike as fraud. No warning. No human review. We appealed. They closed the account permanently. No fraud. No chargebacks. No violations.
@patrickc@jrfarr@stripesupport we're exactly the founders you built Stripe for. Please make this right. If this happened to you, RT. We need to be too loud to ignore.
#Stripe #SaaS #Founders #BuildInPublic #StartupsTwitter #IndieHackers #B2BSaaS #PaymentProcessors #StartupLife
We closed a $100.000 monthly contract with a partner.
Yes, congrats.
But ofcourse @stripe had to block my account and access to my money because of a “sudden” spike in revenue.
I appealed and ended up with losing my entire account.
Good AI !
Day 5.
@stripe still hasn't done a single manual review.
1,100% growth in 90 days. Legitimate recurring revenue. Enterprise customers affected. Appeal denied.
Just an AI making permanent decisions about real businesses with zero human oversight.
@patrickc@collision@stripesupport - day 5. Is anyone actually watching this?
#Stripe #SaaS #Founders #BuildInPublic #StartupsTwitter
@sellstein_x This is exactly the problem - legitimate 1100% MRR growth flagged as fraud with zero human review. Appreciate you building for this gap.
Still hoping @stripe and @patrickc make this right, but we'd love to chat about a backup processor. DM sent.
90 days. 1,100% growth. $6K from a recurring client hit this week.
@stripe shut us down with zero warning due to a "sudden" spike in revenue. Their AI flagged a revenue spike as fraud. No warning. No human review.
We appealed. They closed the account permanently. No fraud. No chargebacks. No violations.
@patrickc@stripesupport we're exactly the founders you built Stripe for. Please make this right.
If this happened to you, RT. We need to be too loud to ignore.
#Stripe #SaaS #Founders #BuildInPublic #StartupsTwitter #IndieHackers #B2BSaaS #PaymentProcessors #StartupLife
This is what @stripe's inaction looks like.
Our enterprise customers are now reporting Stripe payment failures. 4 days. No human review. No resolution.
@patrickc@collision@stripesupport - it's not just our account anymore. Real customers. Real money. Real damage. Please act now.
#Stripe #SaaS #Founders
@stripesupport@moazzam_2@patrickc@collision@stripesupport - see below. That's a real paying enterprise customer reporting Stripe payment failures on our app.
4 days. No human review. Customers affected. How long does this take? Please.
@stripesupport@moazzam_2@patrickc@collision@stripesupport - see below. That's a real paying enterprise customer reporting Stripe payment failures on our app.
4 days. No human review. Customers affected. How long does this take? Please.
@YouPulseX That's all we're asking for. A timestamp. A temporary payment path. Something.
We're bleeding every single day this stays unresolved. Customers can't pay. Revenue is dying.
@patrickc@collision@stripesupport - we're not asking for special treatment. Just enough to keep our business alive while you review. Please. 🙏
@starks_arq@stripe@starks_arq happy for you, but we're still waiting. ☹️
Same date, same story - $6K from a recurring customer and @stripesupport@jrfarr@patrickc shut us down overnight. No fraud. No chargebacks. Nothing.
The difference? You had an audience. We don't. 😢
Glad yours got resolved @starks_arq - ours hasn't.
Same story like you. A $6K payment from a recurring customer hit our account and @stripe@stripesupport auto-closed it overnight. 1,100% growth in 90 days. No fraud. No chargebacks. No violations.
The scariest part? You only get heard if you have an audience. What happens to the founders who don't? 😢
AI shouldn't have the final word on someone's entire business. 🧵
#Stripe #SaaS #Founders
@stripesupport@moazzam_2 DM sent. Thank you for stepping in @stripesupport this means a lot. We’re a clean business that just grew fast. Hoping for a quick resolution so we can get back to building. 🙏
@aristr@stripe@aristr Thank you, this community showing up means a lot. Still holding out hope that @stripesupport@collision and @patrickc do the right thing here. A legitimate B2B SaaS shouldn’t have to fight this hard just to process payments, which effects their customers ultimately 🙏
Good to know, saving this. But first @stripe, @patrickc, @stripesupport are you seeing this? A legitimate B2B SaaS with 1,100% growth and zero fraud doesn’t deserve a permanent ban. This is a false flag that needs correcting. @stripesupport@patrickc is anyone actually watching this thread?