Augusto Ramirez

Think, thank

[Augusto Ramirez @AguRamirezJ]

@DavidGelatti Hi

[Augusto Ramirez @AguRamirezJ]

@DoorDash and @DoorDash_Help they couldn’t change the method on a past transaction. When I requested to speak to a supervisor the rep simply left the chat. How is it possible that a tech platform can’t reverse a charge and use a new card?

[Augusto Ramirez @AguRamirezJ]

@DoorDash and @DoorDash_Help can’t believe the terrible customer support. Yesterday requested to change a payment method in an order and was told that it was done only to find that today the charge was still on the old credit card and when I reached out again another rep said…

[Augusto Ramirez @AguRamirezJ]

Why won’t @Meta let me change how they manage my information? Link is broken. For how long?

[Augusto Ramirez @AguRamirezJ]

@asasaucedomtz Info

[Augusto Ramirez @AguRamirezJ]

@tapairportugal Please check DM

[Augusto Ramirez @AguRamirezJ]

@tapairportugal still NO answer. 1 year has passed. Terrible customer service. No email in my inbox or junk

[Augusto Ramirez @AguRamirezJ]

@tapairportugal please respond my DMs. No email received!!

[Augusto Ramirez @AguRamirezJ]

@tapairportugal You have been saying that for months! I need a resolution. Yo did not compensate the other passenger flying with me whom luggage was also misplaced last year!!

[Augusto Ramirez @AguRamirezJ]

@tapairportugal come on Tap. 1 year to resolve a case! Please I need am answer!

[Augusto Ramirez @AguRamirezJ]

Wow @amazon I received a counterfeit, chatted with customer service and the rep agreed to refund and now you are saying you won’t? Terrible service!
#Amazon #counterfeits

[Augusto Ramirez @AguRamirezJ]

@tapairportugal please look at your DMs

[Augusto Ramirez @AguRamirezJ]

@tapairportugal trying to get a response on a claim. Please help

[Augusto Ramirez @AguRamirezJ]

@NatGawlik @G3rshik @henry_milk @PeirettiMarita @shadot @tapairportugal @tontadelculobr @KerverLibby @KarryMelchiades @rgiangiorgi @the__unscripted @BobbySanR7 @estebanhuwel @Zambarani3 @Crumpy401 @Azevedo05 @Aminahummhak76 @maragabrilli @Carmen99110791 @ArmourIvan You have to go to the lost and found counter on the first floor

[Augusto Ramirez @AguRamirezJ]

@tapairportugal You don’t offer a pleasant travel experience!! I filed a claim to get reimbursement when you lost my luggage back in Augusto and you still haven’t replied!! Worst customer service

[Augusto Ramirez @AguRamirezJ]

@tapairportugal Really. Filed a claim and you won’t answer anything. Is crazy. Worst customer service ever!!! Tap you have mistreated all your clients this year. Terrible!!

[Terry Hayward @terryhayward]

@AguRamirezJ @tapairportugal 5 weeks! They probably haven't even read it. I've been waiting since JULY and guess what? Lots of messages saying ... 'be patient'. #incompetent #shocking #worstairline 😡

[Augusto Ramirez @AguRamirezJ]

@tapairportugal Don’t book Tap!! I filed a claim over 5 weeks ago and still no answer!!! Terrible service @tapairportugal

[Augusto Ramirez @AguRamirezJ]

@terryhayward @tapairportugal @tapairportugal why can’t you answer a simple claim where I have provided all the documentation?!? It’s incredible! Bad service #TAP