@MTPHereToHelp Looks like another automated response. And we know if any action is taken it’ll last only a couple of days.
If this chaos happens every weekend, why are there no preventive measures already in place? Why does it always take someone getting hurt for basic action to happen?
@MumbaiPolice@MTPHereToHelp RCITY Gate 2 is becoming a complete mess. Getting an auto here is next to impossible, and to make it worse, auto drivers occupy two lanes while deciding where they want to go - leaving barely any safe space for people trying to board autos.
The irony? The nearby police booth’s response was: “Put a complaint.”
And before the usual canned response from Mumbai Police arrives - maybe first fix the ground reality at RCITY Gate 2. Attaching videos for reference.
@MumbaiPolice@MTPHereToHelp
Today, because of this chaos, my mother and I got hurt along with a few other people. When questioned about blocking two lanes and where commuters are even supposed to stand, the auto driver instead started arguing.
@AmazonHelp@amazonIN I spoke to your agent on the chat link - the resolution I get is "it's been escalated, wait for 3 business days"
Already waited for 2 days leaving all my work now more 3 days!! Seriously - one of the cheap and worst customer service..
@amazonIN Delivery is the WORST than even a local shop delivery. It's not under their purview to contact the delivery agent and get updates due to which I've wasted 2 days sitting at home waiting for my parcel yet not receiving it..
@AmazonHelp@amazonIN Have a look at the status on your app then..A huge process gap for a single delivery of product. Again wasted my 20 mins with your support team - where they repeated the status that's written on your app. Shut your support team it's of no support.
@AmazonHelp What is happening @amazonIN@AmazonHelp?? Are you serious?? I haven't received my product and you want feedback!! What new scam is this? Are your team and processes not aligned?
@AmazonHelp I doubt you guys can help - all you can do is post automated responses and similarly your agents behave on support. even if i share you details via dm - all you'll do is arrange a call from CC which I'm already done with - 5 calls from yesterday
The support team is a big joke - they will give you the exact update that is there in your order section as well. There's no option for a customer to contact the delivery agent nor the support team is able to do so. How rubbish!!!
Not every time can a customer keep clicking pictures of auto numbers just for an acknowledgment. Many times, they don’t even wait long enough to say no before driving off.
PLEASE TRY AND FIX THE REAL ISSUES FOR THE PUBLIC!!
@MTPHereToHelp@MumbaiPolice Please Take Action!
Auto drivers rejecting customers has become an everyday struggle. Today, 15-20 autos refused to go from Vikhroli East to Chakala, making me wait over 25 minutes just to find one.
Every time we highlight this on social media, the only response we get is "Division has been informed." But if any real action was taken, this wouldn’t still be happening.
@Uber_India I'm in the uber number mentioned below, the driver is unnecessarily creating an issue with me for adding a stop in between. While you guys charge the customer for adding a stop, please ensure that the driver is informed about it too so that such situations are avoided
Still no action on the feedback shared & This morning once again the auto driver rejected mentioning the same that they don't get any such alert about a stop added in between..and asked me to get down...WHYYY SO?? Why can't the policy be transparent?? Please act!
I used to love @Cityflo_India, but for the past month, the experience has been bad - dirty buses, ACs not working, and now this. Why charge extra for seats when we already have a subscription? My friend is right, this isn’t an aircraft. In Mumbai traffic, I’m late anyway.