She has never used the USSD code; her only means of withdrawal is with ATM cards. We have reported this to the bank, and they confirmed the debit alert, yet nothing positive has been done. I'm deeply disheartened. Please, I urge you to take the necessary action.
I transferred 50k to my woman's FCMB account. After she received the credit alert, within less than two hours, a debit alert of N49,800 followed, indicating a transfer to an Access Bank account under the name Ramat. It stated an app transfer,yet she doesn't have the FCMB bank app