@MarkC1165@unitedutilities Yes, there's basically nothing they can or will do. I'm going to try a water meter, but I will then worry about high bills in the case of leaks. I don't know how they get away with saying the increase is "around 5%" when it'll be about 14% for me!
@unitedutilities@Ofwat
Today's letter from United Utilities is untrue.
"Your bill will typically increase by around 5% from 1 April"
But my recent water bill shows a very different picture:
13.8% increase from March to May 2026, split into two stages.
#waterbill
@virginmedia I've been trying to change my direct debit details for 2 weeks on your website, but it always says "...problem. Please try again"
I tried online chat, and they told me to phone.
I phoned, and the automated voice sent a link to the same non-working page on the web!
@NatWest_Help I changed my credit card DD details to a new bank, but you failed to take the payment.
When you notified me you'd not received the payment, I paid manually.
You've now charged me interest, affecting my credit score.
And I wonder if the same will happen next month.
@autisticwidower@obrerx Thanks for the RT. It's been a struggle to get anywhere on the other social media platforms. (My inconsistent posting doesn't exactly help though. π)
@virginmedia Yesterday morning, you said I'd receive a corrected contract by email within 24 hours, showing the agreed price. But I've still had nothing.
Your online chat makes empty promises, and I get no reply on WhatsApp.
Can this be sorted out without a formal complaint?
this is a test, please give this a retweet if you see it on your timeline, I'm testing for reach without a blue tick, ta me lovelies.β€οΈ #C64#Commodore
@virginmedia My elderly mother-in-law now has your TV 360 box instead of her very old TiVo.
The new remote is not as easy to hold and operate as the older one, which, sadly, is not compatible.
Do you have an alternative remote control that might be easier for her?
@virginmedia I think the voice function requires you to press and hold the button, rather than requiring a brief press?
Holding a button is harder for someone who is frail.