#Insurance thanks to innovation could play a key role in human lives helping mitigate #environmental and #social challenges. #Analytics is the right accelerator to achieve that. But it needs to be reliable and transparent #SASchat
Every insurers decision impact our lives - from pricing the policy to handling the claim - thus it is fundamental that the models they use to do this are not biased, transparent and explainable: #analytics needs to be #open and #trustworthy#SASchat
A4: catastrophic events are raising and changing risk landscape, importance of brand reputation and operational efficiency are forcing insurers to prioritize #resilience thus robust #risk modeling and #ecosystem developement is a must #SASchat
@wYrazik@sasforums Indeed proper customer segmentation with the identification of the right target market is key to avoid misselling and guarantee long term #customer relationship. This needs to become reality in every company - thanks to #analytics
A3: in #insurance when fighting fraud we need more dynamic and easily configurable models: fraudsters change their schemes and evolve continuously- so technology needs to be fast, open and efficient with #analytics#SASchat
A2: being customer-centric with #analytics could help insurers to focus on #prevention, proactively engaging with their customers and avoiding #claims#SASchat
A2: Yes #analytics could help becoming more #customercentric: helping companies understand who they are talking to, anticipate their needs and accelerate response when customers need support #SASchat
A4: #AI systems should be held #accountable as they produce impact on our lives! so there should be mechanisms to address any issues or concerns #IWD2023#SASchat
A3: The key is #openness and #representation Models have to be open and explainable and Data scientists need to represent different cultures and backgrounds #SASchat#IWD2023
@sasforums#HumanOversight is fundamental to ensure data reflects all population and avoid gaps ensuring representation of less digitised and vulnerable segments #SASchat#IWD2023
A1: AI models are powerful not only in streamlining processes but also in amplifying #bias it is extremely important to consider while building #models#SASchat#iwd2023