I’m the COO of Laundry Spot.
I’m also a franchisee along with @ADbriggs66 to build out 10 stores in the Cleveland territory.
Which means every process I build, I have to execute myself.
That changes how I think about things.
When I began building the Operations Manual, I was able to put myself in the shoes of a franchisee to determine if the contents would be helpful.
Or when I write a site selection playbook and then go tour 10 spaces myself, I quickly reveal which parts were useful and which parts were just words on a page.
It’s the shortest feedback loop I’ve ever had in an Ops role.
Which I think is a super power.
Also, humbling at times.
But I’d rather find the gaps myself than wait for a franchisee to tell me about them weeks or months after the fact.
Best way I know to support our franchisees is to do the job alongside them.
I have 2 seasons under my belt with my @HannaGolfCo putter and it took 5+ strokes off my game.
Great weight and balance. All around smoother feel.
I selfishly hope I win this so I can add a center shaft to the bag.
If not, whoever wins will not be disappointed.
We are giving away a Brushed Battleship finish @HannaGolfCo putter.
Here is how to win.
• Retweet this tweet
• Fill out the form in the next tweet
You can choose from any of our models (including the center shafts we are dropping next week).
Runs through 10/30 at 7:00 PM. Winner will be selected by 10/31 at 10:00 AM.
I think this will end up being our most popular finish. Have had several orders over the last few days switch to it!
Back to the lab.
I’ve spent some time over the last week learning about Meta ads and worked on building 3 different ad sets.
I have way more respect for those who run ad campaigns, filter through all the variables, and monitor ad spend.
Makes your head spin at first.