Alison Cartlidge

Head of Service Management Community, Sopra Steria. My tweets are my own opinions / views and not necessarily those of my employer.

[Alison Cartlidge @AlisonCartlidge]

@StuartRance @ClaireAgutter Thanks Stuart!

[Alison Cartlidge @AlisonCartlidge]

@ClaireAgutter Thanks Claire!

[Alison Cartlidge @AlisonCartlidge]

@TonyPriceAtWork Hmmm, thought you might so I’ve just emailed and ‘fessed up!

[Alison Cartlidge @AlisonCartlidge]

Thanks, complete surprise but much appreciated! @SopraSteria_uk @LeylandAnna

[Tech Publisher @TechPublisher1]

@AlisonCartlidge is awarded the 'Paul Rappaport Lifetime Achievement Award' #ITSM19 many congratulations Alison!

#womenintech

[Alison Cartlidge @AlisonCartlidge]

It’s finally here! @SopraSteria_uk

[itSMF UK @itSMFUK]

The ITIL 4 Foundation Revision Guide officially launched today at #ITSM19! Swing by the itSMF UK stand to purchase your copy. #itil4 #itsm
https://t.co/2dnbjk1yAq

[Alison Cartlidge @AlisonCartlidge]

Great news! @SopraSteria_uk

[itSMF UK @itSMFUK]

Delighted to announce the launch of our ITIL 4 Foundation Revision Guide will take place at ITSM19 next week! Congratulations to the authoring team of @AlisonCartlidge, @NargisMirza9, @Barry_Corless66, Vernon Lloyd & @marklillycrop. https://t.co/2dnbjk1yAq #ITSM19 #itsmfuk #itil4

[Alison Cartlidge @AlisonCartlidge]

@ClaireAgutter @LeylandAnna Well done on another great SIAM event @scopismnews @SopraSteria_uk #servicenorth

[Alison Cartlidge @AlisonCartlidge]

@LeylandAnna @SopraSteria_uk @scopismnews Likewise, looking forward to chairing the interactive stream of sessions, learning more about SIAM and networking @SopraSteria_uk @scopismnews #servicenorth

[Alison Cartlidge @AlisonCartlidge]

Graduates bring a refreshing attitude, ask why and can identify unbelievable ideas - Dave Green @SopraSteria_uk #ITSM18

[Alison Cartlidge @AlisonCartlidge]

@SopraSteria_uk Dave Green joins the ITSM 18 Great Relevance Debate

[Stuart Rance @StuartRance]

#ITSM18 @DavidWheable look at customer experience. Get rid of anxiety and confusion.

[Alison Cartlidge @AlisonCartlidge]

Dave Green @SopraSteria_uk recognising increased IT complexity, increased dependency on automation, whilst closer proximity to business is key #ITSM18

[Alison Cartlidge @AlisonCartlidge]

Great session from @LeylandAnna on SIAM, @SopraSteria_uk

[Lesley @lhowell1977]

Looking forward to an interesting talk about SIAM with Anna Leyland #ServiceNorth

[Alison Cartlidge @AlisonCartlidge]

@SopraSteria_uk

[Alison Cartlidge @AlisonCartlidge]

Looking forward to chairing some exiting SIAM sessions at #servicenorth today

[Alison Cartlidge @AlisonCartlidge]

Looking forward to chairing some exiting SIAM sessions at #servicenorth today

[Patrick Bolger @patb0512]

Congrats to the #SIAM foundation architect group winning the thought leadership award at @itSMFUK #PSMA17 @ClaireAgutter @SIAMspecialist

[Anna Leyland @LeylandAnna]

Congratulations to @ClaireAgutter & the #SIAMArchitects team for the #itSMF #thoughtleadership award. Hugely deserved #innovation #expert 🌟

[Sophie Danby @SophieDanby]

Congrats to @ClaireAgutter & co #PSMA17 https://t.co/EhURER5KIU

[itSMF UK @itSMFUK]

And the #PSMA17 thought leadership award goes to.... The #SIAM Foundation Architect Group. Huge congratulations!

[Alison Cartlidge @AlisonCartlidge]

@AndieKis Couldn't agree more, hugely informative, well done #ServiceNorth @scopismnews