#HoyaLawya and frmr advertiser, pro oxford commas. Team #SocialGood. Aspiring fromager and unapologetic wonk. Past lives: @Ogilvy, @EdelmanDigital, @Refinery29.
@JetBlue Appreciate the swift response. I will need dry cleaning but I would also like my flight refunded. I sat for 2 hours in ice cold shower. Not acceptable.