laura h

[laura h @AluraRose1]

@Matalan will the Easter bunny pyjama sets (Kids Yellow Easter Bunny Long Pyjama Set: https://t.co/58UWudBUHI) be coming in stock online in smaller sizes? It’s only age 12 on the website and I’d love to get a set for my kids!

[laura h @AluraRose1]

IT'S MINT CHOCOLATE, YOU PROBABLY WOULDN’T LIKE IT.
#DontSearchTwirlMint

[laura h @AluraRose1]

@BootsHelp I have just received what I think is someone else’s order, instead of my own. Please can you help - I need my own items urgently! I’ll DM the details

[laura h @AluraRose1]

Hi @quookeruk, does your Nordic single tap dispense cold water? I don’t want to add a cube for sparkling / chilled water, I just want boiling and cold please but am struggling to understand if the Nordic does this

[laura h @AluraRose1]

@AdmiralUK "myaccount" seems to be broken - I can log in but then nothing loads and the site eventually gives up (same when I try through the app). I need copies of all my policy documents asap please.. can you help?

[laura h @AluraRose1]

@AskMandP Please could you help me understand the difference between the flip XT2 and flip XT3? I'm too far from a shop to look at them in person, and struggling to work it out from your website! Thanks :)

[laura h @AluraRose1]

@mandarinstone I love your new Wessex range for outdoor tiles, but your website doesn’t seem to have the slip (R) rating for these which is important to me. Are you able to check this for me? Thanks very much for your help!

[laura h @AluraRose1]

Hi @OTTYSleep . I have an Otty mattress and am trying to pick the right size new bed frame. I thought my mattress was a European double but it only seems to be 137 x 197. Do you have any ideas what size it is? I don’t want my bed frame to stick out…

[laura h @AluraRose1]

@LandsEnd my Husband has an old LandsEnd coat which I’m trying to replace. I think it might be a Squall Extreme Jacket which seems to be discontinued… Any ideas where I could find one / if you have plans to bring them back?! Thanks!

[laura h @AluraRose1]

@BritishGasHelp I am very frustrated as the reason for the large credit balance is for some reason you 'estimated' usage of 10x actual usage (completely out of line with my historic meter readings). I really need the funds back urgently please.

[laura h @AluraRose1]

Hello @BritishGasHelp . On 22 Feb an agent told me it would be 5 working days to get a refund of the credit on my account. It has been 2 weeks and still nothing. I can't get through on chat / phone to check status. Can you help?

[laura h @AluraRose1]

@BootsHelp My order was due to arrive by Saturday 18th but is still missing in action? Please can you urgently help as the order contains Christmas presents! I guess I can go buy replacements in-store tomorrow but will need a refund of the online order please!

[laura h @AluraRose1]

@BootsUK @BootsHelp can you help me with my digital card number? I asked instore and was told to call, but your wait times are very long and we're told only to stay on the line if its urgent which this isn't (yet!). Thank you!

[laura h @AluraRose1]

Hello @BootsUK . I think I opted in for a digital advantage card (when trying to get a replacement physical card to reflect that my surname has changed). I didn't receive any email with the full card number so can't display it on the app. Can you help?

[laura h @AluraRose1]

@British_Airways I am very disappointed by the late notice you have given for my flight cancellation. 4 weeks is not sufficient - the cost of rebooking on a different airline is now over DOUBLE what it was at the time of original booking a few weeks ago. Completely unacceptable.

[laura h @AluraRose1]

@TWMCLtd Hi Tim, just to confirm is this a new instruction? Or are you repeating Mr Zahawi’s July claim (which turned out to be incorrect)? Last time my GP had no idea what I was talking about, but it is great news if that is now sorted!

[laura h @AluraRose1]

Hello @RadioFlyer . Do you have an update on when you expect to be able to accept orders (specifically the Busy Buggy, incase it makes a difference) to the UK? The message on your website still says to check back in late August. Thanks!!

[laura h @AluraRose1]

@_Railcards Hello, I used your online contact us form a week ago to let you know my surname has changed following my recent marriage. I still haven't heard back and my railcard hasn't been updated. Can you help?

[laura h @AluraRose1]

Tomorrow is the end of the month, and my GP still knows nothing about this. Please can you urgently help and work to resolve this as a very high priority? Otherwise there is a risk that you appear to be prioritising US/EU tourists over your own citizens...

[laura h @AluraRose1]

@nadhimzahawi Last week you said "By the end of this month, UK nationals who have been vaccinated overseas will be able to talk to their GP, go through what vaccine they have had, and have it registered with the NHS that they have been vaccinated."