@MotelRocks Hi I just downloaded the app to receive 15% off - nothing came through so I placed an order. After that I received a notification of the 15% off and free delivery - is there anything that can be done about that at all please? I expected it to come through quicker
@trinnylondon Hi my mum placed on order on black Friday & the parcel has never been received. She’s sent 2 emails with no response? Can we escalate please?
@HollywoodBowlUK I don’t think I can privately message you - ref is 245SWI-KFQG8ZQ Swindon. Tried the bowl and meal offer but wasn’t selectable, tried the 5% off code from the website which is now not on there & now I have NYD25 which will work today
@THORPEPARK hello I sent customer services an email Sunday ahead of my visit this Friday. Do you know how long it’s likely to be before I receive a response?
@easyJetholidays we are due to travel to turkey in a week and can see that there is an outbreak of D&V at our hotel with people being hospitalised. What are our options please?
@JDHelpTeam Hi second year in a row I’ve been sent a £10 birthday gift email as part of JDX but it is not accepted instore or online? Please can you help?
@Halfords_uk Hi I keep receiving texts/emails from you relating to a car I owned a few years ago. How can I make sure these stop and go to the correct owner?
@GWRHelp Hi I have to submit a delay claim for 9 tickets - I no longer have the tickets so it said I can use the booking reference - I can’t submit it as they all have the same number & wont accept it?