Amber Bohane

[Amber Bohane @AmberStevens07]

@MotelRocks Hi I just downloaded the app to receive 15% off - nothing came through so I placed an order. After that I received a notification of the 15% off and free delivery - is there anything that can be done about that at all please? I expected it to come through quicker

[Amber Bohane @AmberStevens07]

@trinnylondon Hi my mum placed on order on black Friday & the parcel has never been received. She’s sent 2 emails with no response? Can we escalate please?

[Amber Bohane @AmberStevens07]

@AsdaServiceTeam I created a £10 voucher in my reward app Thursday, it’s showing as used when it hasn’t been yet?

[Amber Bohane @AmberStevens07]

@HollywoodBowlUK I don’t think I can privately message you - ref is 245SWI-KFQG8ZQ Swindon. Tried the bowl and meal offer but wasn’t selectable, tried the 5% off code from the website which is now not on there & now I have NYD25 which will work today

[Amber Bohane @AmberStevens07]

@HollywoodBowlUK I booked online last night for NYD and none of the discount codes would work! They do today so I’ve overpaid by £15

[Amber Bohane @AmberStevens07]

@BootsHelp Hi I sent but not had a reply?

[Amber Bohane @AmberStevens07]

@BootsHelp Hi I ordered a store collection that was meant to arrive last Tuesday but it hasn’t - please can someone track it for me?

[Amber Bohane @AmberStevens07]

@THORPEPARK Thank you - that was brilliant!

[Amber Bohane @AmberStevens07]

@THORPEPARK hello I sent customer services an email Sunday ahead of my visit this Friday. Do you know how long it’s likely to be before I receive a response?

[Amber Bohane @AmberStevens07]

@THORPEPARK Thank you so much! It’s 11304514

[Amber Bohane @AmberStevens07]

@AllianzAssistUK Hello what’s your current SLA on claims please? 😊

[Amber Bohane @AmberStevens07]

@THORPEPARK help I literally just placed and order and accidentally clicked on the wrong date - is there anything I can do?

[Amber Bohane @AmberStevens07]

@easyJetholidays we are due to travel to turkey in a week and can see that there is an outbreak of D&V at our hotel with people being hospitalised. What are our options please?

[Amber Bohane @AmberStevens07]

@BootsHelp Hi I was expecting a delivery last Wednesday which hasn’t arrived. Please could someone locate my order?

[Amber Bohane @AmberStevens07]

@SP_EnergyPeople hi please can someone tell me how I can speak to someone when webchat doesn’t work and the IVR for contact centre cuts you off?

[Amber Bohane @AmberStevens07]

@JDHelpTeam Hi second year in a row I’ve been sent a £10 birthday gift email as part of JDX but it is not accepted instore or online? Please can you help?

[Amber Bohane @AmberStevens07]

@inthestyleUK Hi I can’t get the 30% or 40% off code to work?

[Amber Bohane @AmberStevens07]

@Halfords_uk Hi I keep receiving texts/emails from you relating to a car I owned a few years ago. How can I make sure these stop and go to the correct owner?

[Amber Bohane @AmberStevens07]

@GWRHelp Hi you have thank you & were very helpful

[Amber Bohane @AmberStevens07]

@GWRHelp Hi I have to submit a delay claim for 9 tickets - I no longer have the tickets so it said I can use the booking reference - I can’t submit it as they all have the same number & wont accept it?