Booked a villa on @bookingcom.
Checked in. Paid ₹26,540.
5 mins later — Booking marked cancelled by me (??)
No GST invoice. No receipt. No refund.
https://t.co/FhHT9G1MEV support: Completely silent.
Is this a glitch? Or a scam?
📩 https://t.co/FhHT9G1ePn replied to our public tweet—saying the matter is with their “specialized team”.
But after 19 days, there’s still no: – Refund of taxes & platform fees – Invoice – Action against the property
❌ Who’s accountable?
#ConsumerRights#BookingFail
📊 POLL: Should platforms refund taxes if they collect it & booking gets wrongly cancelled?
📌 Tag someone who needs to know.
#OnlineBookingScam#ConsumerAwareness
Hi Amit, apologies; our social media team does not work in real time, and we try to reply to as many messages as we can. We noticed that following your request to management, your case is being reviewed by our specialized team. They will be the ones to investigate and provide you with any further updates regarding your booking. Kind regards.
@bookingcom@bookingcom Thanks, but this has dragged too long. All evidence submitted. No refund. No GST invoice. No accountability. “Review by team” isn't a resolution. 3 more days, or legal & regulatory escalation continues. #BookingScam#ConsumerRights#GSTFraud
📢 Day 4 of 7: Booking confirmed. ₹ paid with GST & taxes.
5 mins post check-in, @bookingcom marks it “cancelled by guest” ❌
No invoice. No refund.
📍Even after 14 days, property listed with 3⭐ rating.
🧾 RT if this isn’t acceptable.
#OnlineBookingFraud#GSTViolation
📊 POLL – Should https://t.co/FhHT9G1ePn be held liable for platform-linked tax fraud?
When a booking is made via UPI and then cancelled without refund, who should bear accountability?
Vote & retweet.
#DelistScamVillas#TravelSafeIndia
🛑@BookingcomIN
Your contact centre was called twice during checkout.
Grievance officer was emailed on 3 June.
Still no refund. No GST invoice.
Is this service lapse or a structural loophole?
Do laws not apply when a platform supports such fraud?
#GSTFraud#UPISafety
🛑@BookingcomIN
Your contact centre was called twice during checkout.
Grievance officer was emailed on 3 June.
Still no refund. No GST invoice.
Is this service lapse or a structural loophole?
Do laws not apply when a platform supports such fraud?
#GSTFraud#UPISafety
🛑@BookingcomIN
Your contact centre was called twice during checkout.
Grievance officer was emailed on 3 June.
Still no refund. No GST invoice.
Is this service lapse or a structural loophole?
Do laws not apply when a platform supports such fraud?
#GSTFraud#UPISafety
🚨 Phase 3 Day 3 still no refund.
@Bookingcom confirmed in writing the property cancelled the booking after full UPI payment yet refuses to share logs or issue refunds.
Complaints filed with: @ConsumerComIndia @FinMinIndia@GST_Council
Waiting
#BookingScam#ConsumerRightsIndia
@BookingcomIn @meity@MIB_India@FinMinIndia 🗳️ Should travel platforms be fined or delisted for enabling vendors to:
– Cancel post-payment
– Avoid issuing GST invoices
– Dodge refunds
RT & VOTE. We demand transparency.
#PlatformNegligence#BookingScam
🚨 Tax collected. Booking cancelled. No GST invoice.
As per Indian GST Law Sec 31(1), an invoice must be issued when tax is charged.
Who’s liable now – @BookingcomIN or the property?
@GST_Council@FinMinIndia#GSTWithoutInvoice#BookingTaxFraud
ReTweet your answers now!