Senior lecturer emerita @Cornell SC Johnson College of Business, author of Business Communication and Character (Cengage, 11e, Feb. 2022) drummer, kayaker
ChatGPT is stepping up my volunteer work! It's helping me write policies for an employee handbook in a conversational style and gave me lists of potential partners for another organization.
The @OversightDems hearing about @McKinsey's role in the #opioid crisis is a fascinating study of persuasive communication and character. @CongressmanRaja's line of questioning about Juul raised issues of humility, integrity, and accountability. https://t.co/p4ecB3vvdL
Surprised to see @Avis agents using MS-DOS and dot-matrix printers. No wonder we waited on line for more than an hour but glad to get a car. Not everyone did. @MIA
Could @Boeing show a little more compassion? I understand not taking responsibility before the investigation is completed, but this statement could come from an actual person. What communication and character lessons were learned since 2020?
https://t.co/0Rlaz1w5ZH
Decline in cover letters. I get it, but I'm sad about losing another business writing genre. Shocking to me: "only 38% of candidates attach cover letters to their applications even when it is requested."
https://t.co/Ayhi2wfp8I
I find an insecure manager to be the toughest, sometimes manifesting as control and requiring "loyalty" no matter what. When it crossed ethical lines for me, I had to quit.
Looking forward to my second workshop with @TheAESC about leadership character. Last week, we talked about hiring for character as well as competencies. Great discussion!
Just finished Philip Roth’s “Nemesis,”which my dad recommended before he died in 2018. I have a short list of movies from him, too, and wish I had more.
Great question and thread. With two @Cornell colleagues, I'm writing a business communication conference proposal about guidance for students during the job search. Thank you!
@A4_BC
does anyone know if there is any research along the lines of the thread below but specifically about "professional" document design (e.g. resumés). I'm thinking Kinross "Rhetoric of Neutrality" or Nichols "Type Reveals Culture" or Anne Wysocki... #womeninTC#teamrhetoric
Here's hope for people overwhelmed by emails and texts. Reframe "ghosting" as "triage" and read @profbohns' useful study about perceived urgency.
https://t.co/Y52XN1CnKR
https://t.co/7imAFjCZUo