Andrew Hughes

PR. Views are my own: there's no real evidence for it, but it is scientific fact

[Andrew Hughes @AndrewMHughes]

@Ofcom You haven't acknowledged or responded to my letter, sent months ago. My wife is trying to contact you and is hard of hearing. How can she get in touch; you aren't responding to my messages on here either...

[Andrew Hughes @AndrewMHughes]

@Ofcom @Ofcom . I am trying to get in touch with you. Please can I DM you? I can't via the 'contact us' section of your website

[Andrew Hughes @AndrewMHughes]

@Ofcom I would like to send you a private message. Please can I DM you?

[Andrew Hughes @AndrewMHughes]

@ChinnorRFCThame I don’t know where you are, but I love your work

[Andrew Hughes @AndrewMHughes]

@amazon really? Waitrose in Thame at 4pm today

[Andrew Hughes @AndrewMHughes]

@firstdirect Hi, is your app down, or just mine?

[Andrew Hughes @AndrewMHughes]

@Uber It’s an unusual route to get to me…

[Andrew Hughes @AndrewMHughes]

@AirlineDispute Hi there. I’ve just received a final determination, and the report contains a material factual inaccuracy. A really demonstrable, obvious mistake that then leads to the wrong conclusion. How do I make a complaint against the ADR itself?

[Andrew Hughes @AndrewMHughes]

@AmazonHelp Hello @AmazonHelp ?

[Andrew Hughes @AndrewMHughes]

@AmazonUK very inconsiderate - barely room for anything to get through between parked car opposite. Driver returned to his van, could see was holding up traffic, got into the driver’s side, laughed, got out and took another package out of his van- then made a gesture to traffic

[Andrew Hughes @AndrewMHughes]

@AmazonHelp Or let me know what additional info you need and I can send it on here

[Andrew Hughes @AndrewMHughes]

@AmazonHelp So you need to have an Amazon account to make a complaint? You can DM me on here

[Andrew Hughes @AndrewMHughes]

@AmazonHelp Feel like you’re making it deliberately difficult. I was placed on hold for ages and then was passed around different departments. Please arrange for someone to call me who knows what’s going on. Let’s do it the old school way where I provide a phone number and you call me…

[Andrew Hughes @AndrewMHughes]

@AmazonHelp Hi. That’s just a link to your help page. You can DM me here - I can provide you with whatever details you need.

[Andrew Hughes @AndrewMHughes]

@SkyUK I’ve cancelled my subscription and been told I need to return my box. I’ve been waiting too long now to get the box to return it in. I’m planning hon putting it in the bin. Please tell me if I shouldn’t...

[Andrew Hughes @AndrewMHughes]

@sainsburys I've been waiting a month now, and still not had any acknowledgement that anyone is even looking into my complaint and when I can expect a response...

[Andrew Hughes @AndrewMHughes]

@sainsburys I am trying so hard to get a response to a complaint. I’ve phoned up and not had a response. I’ve emailed and been told the inbox no longer exists. I go to the website and it tells me to phone up. I phone up and they say there has been no complaint made. Painful

[Andrew Hughes @AndrewMHughes]

@sainsburys Hi @sainsburys - nobody seems to be acknowledging my complaint or saying what happens next....?

[Andrew Hughes @AndrewMHughes]

@sainsburys Anyone there? I need to discuss my online delivery...

[Andrew Hughes @AndrewMHughes]

@sainsburys I've just sent a DM and all I get is a message saying: Please select from one of the following options:"

There are no options. And when I type anything I once again get led down a path that results in no one reviewing my complaint... Please can you advise?

[Andrew Hughes @AndrewMHughes]

@sainsburys Any help? Thanks