Andy Russell

Senior Project Manager for Bath Consultancy Group, and event medic at the weekends! Leeds United & Bath Rugby fan, and a very proud daddy! Happy days

[Andy Russell @AndyRussell93]

Thanks Santa @Dmjattwood and @CharlesTyrwhitt for a great evening at Ludo Bath! Hope my Xmas wishes come true 😂

[Andy Russell @AndyRussell93]

#REDROSES

[Andy Russell @AndyRussell93]

#REDROSES

[Andy Russell @AndyRussell93]

First Twickenham Experience #RedRoses

[Andy Russell @AndyRussell93]

#MATCHDAYGUINNESS

[Andy Russell @AndyRussell93]

#MATCHDAYGUINNESS

[Andy Russell @AndyRussell93]

#MATCHDAYGUINNESS

[Andy Russell @AndyRussell93]

#fanticipation - supporting from the nosebleeds! @SixNationsRugby

[Andy Russell @AndyRussell93]

#fanticipation @SixNationsRugby Representing up in the gods…now praying to god for a mirical! Come in England

[Andy Russell @AndyRussell93]

@MarsUK - I was the lucky recipient of 3 blonde/auburn hairs in my Mars bar today, took pics of 2 of the hairs - the other one blew away. Also included a photo of a code inside the packet in case it helps you trace other bars to make sure there’s not more out there! 🤦‍♂️

[Andy Russell @AndyRussell93]

@DirectLine - hiya, I’m hearing other car insurers as giving their customers a rebate during this time due to the lack of use of vehicles. Is this something you are doing? If it is, does it get automatically applied or do we need to request it? Thanks 🙏

[Andy Russell @AndyRussell93]

@AskSmythsToys - hiya Smyths folk, can you please help me with a request? I’m desperately searching around for an 8 or 10ft trampoline for Easter, is there anyway to preorder one from you please?

[Andy Russell @AndyRussell93]

@TravelodgeUK Hiya, appreciate you are extremely busy but I supplied you the info requested via a DM last Sunday, and haven’t had any reply or acknowledgement yet? But all my friends appear to be getting their issues/vouchers within 24/48 hours?

[Andy Russell @AndyRussell93]

@TravelodgeUK - hiya, cancelled my saver rates rooms and was expecting an email voucher as per your instructions. All my friends, who cancelled at the same time, have got their email voucher but still don’t have mine? How do I go about chasing this? Thanks 🙏

[Andy Russell @AndyRussell93]

@TravelodgeUK Thanks, I have DM’ed you guys on Sunday and am just waiting on a response. Appreciate you are busy so will wait patiently 👍👏👏

[Andy Russell @AndyRussell93]

@Better_bathnes - sorry to hear you have to close for a period of time, hope all the staff are OK.
Just a thought, to get some revenue during this period, would you consider loaning/hiring out equipment? Kettlebells, steps, mats etc
I’d happily pay to hire some stuff 👍👌

[Andy Russell @AndyRussell93]

@easyJet - can you please confirm if there is a glitch with your App booking system? Just tried to move an Apr family flight to Oct and it’s asking for over £350 extra!!! Extortionate and disproportionate prices for dates & location (BRS-GLA)! Surely a typo on your part?

[Andy Russell @AndyRussell93]

@GWRHelp I’ve just completed the appeal - but have supplied no newer details than my original claim???
Like my original claim, the system can’t find the 19:24 service from Reading? Is this the issue?

[Andy Russell @AndyRussell93]

@GWRHelp - how the hell do you justify declining a refund claim when our 19:24 train doesn’t arrive until gone 20:30 (on the 22nd Dec)??? And the GWR gentlemen in the photo personally promised we would all get a 100% refund due to the issue????

[Andy Russell @AndyRussell93]

@GWRHelp Sorry Brad but this is an absolute joke, all the GWR staff on the platform confirmed we would get a 100% refund no questions asked - even the manager in the photo!
Why I am appealing for your companies mistakes?

[Andy Russell @AndyRussell93]

@GWRHelp Jake - I did a claim and got an email back saying it was unsuccessful?!?!
I had booked the 19:24 Reading to Bath Spa train, first it was cancelled, then the next train cancelled...and we finally got on a rammed train at approx. 20:40 - easily over 1h15m late! 😡😡😡