Good morning @RedLetterDaysUK . I'm still waiting for a refund for the voucher that you claim you have been unable to post or email to me due to technical issues. Yes, I have contacted you via chat and yes I have emailed you.
Hi @RedLetterDaysUK still waiting on my refund for the voucher I paid you for but you didn't send me. Waiting for the refund so I can pay @RenHotels directly.
So @RedLetterDaysUK failed to send me my voucher by email or post. Thanks to twitter they have agreed to refund me (hasn't arrived) and as a goodwill gesture have offered......to send me a voucher! I won't hold my breath.
@RedLetterDaysUK I've bought a voucher which you haven't sent me. I've contacted you 9 times and you still haven't sent it either by email or post. You've disconnected me from the chat. Your complaints tel no is permanently engaged. How are you going to resolve this please?
@Doug_Paulley@LNER@DavidHorne@Charlie_LNER Unfortunately I use this phrase rather too frequently...
"If we can get a man on the moon, surely we can get a chap in a wheelchair onto/into *insert apparently inaccessible building or transport name*"
Well done for sitting your ground.
Such a treat to hear @gaynorsadlo@TUOTSociety today, giving me an occupational science perspective on TBI rehabilitation @jcreektv muscling in on the action.