@BlizzardCSEU_EN But they do match. So basically I am being told that he has lost his account then? After all the years he has played and all the money he has spent on his account. Perfect
@BlizzardCSEU_EN I have spent the last 3 weeks emailing back and forth trying to help my grandad get back into his wow account, multiple emails requesting the same information which has been provided everytime, and I am still getting nowhere. He can't get into his account.
Because it is asking for an authenticator number, his authenticator no longer works, and the number associated with the account is an old number he no longer has access too. He is in his 70s and wow is his only real hobby, he has tried his best to remember the answers to the
@yahoomail My grandad is struggling to get into his email account, he can not receive a code to change his password as he no longer has access to the recovery phone number, there also isn't a recovery email attached to the account. Can you help please.
@McDonaldsUK trying to use your chatbot about a cold order I received, and I'm not getting any where. Keeps telling me to contact the delivery partner, there was no issue with the delivery
@BritishGas I think your homecare team on a weekend are ridiculous. My elderly grandad is on your at-risk register, he has no heating or hot water, we have been on the phone this afternoon trying to get it sorted for him, to be told he has to pay for it and they can't get anyone
out untill tomorrow, even though he pays for British gas homecare! Do better! He suffers with loads of medical problems and now has to go without heating or hot water.
@RoyalMail can someone tell me why my parcel tracking says someone attempted delivery, when the cameras on my property clearly show that no delivery was attempted?!
@verynetwork I would like to know where part of my order is, my account tells me it should have arrived by 28th November. All my other items have turned up, the tracking number does not work either. Customer service is very poor.