This is a place where I, a lowly T1 tech Support Chat agent tries to find the meaning of life...I mean, I try to find the what my customers are thinking
This goes for anyone in customer service. If someone is nice to you but not to the tech support, sales clerk, cleaning staff whatever, they are not nice.
JUST BE NICE!
#CustomerService#dearcustomer
So I know my about me says I am a Tier 1 tech support but I gave in and went T2, now I hate the people who call even more...Not sure if I'm jaded or if Jan is EXTRA when she gets to the supervisor.
@notalwaysright I worked in a thrift store for a very short time (I learned I have 0 tolerance for retail so bless this person). If someone showed up with an item with no tag, we would not reprice it for them. It went back to the back for 2 days hen repriced and put back out.
@PaigeMLawson This is s joke right? That is how WiFi works. Like all devices save that information. That is why you don't have to type in your WiFi password everytime you go home. Mobil devices don't forget so I guess change your password every day or something
#DearCustomer in an email: I've been in IT probably longer than you are old, but it has been better today.
DC you have no idea how old I am, and if you know so much how come I can tell this is a user error problem and you can't. I bet we are close to the same age
When I suggested he be the nice guy and turn that in for you, he said "Fuck that petty guy, I think I might just loose this router." Looks like you are gonna owe like $500
#DearCustomer
Don't leave the internet in your name when you decided to be shitty and bail on your roommate. Your roommate was still using service, and waited until it was suspended to make a new account. He told me he is not returning your very experiences devices too.
I think I have come to hate all 3rd party devices... and custom multimedia set ups. Not sure what is worse, the guy who sets up his own network and is positive it is not his set up or the person who hires someone and has no idea how everything is connected.
#dearcustomer I am the support for your internet. Don't get mad when I can not help with all of your 3rd party custom set up.... Don't be so extra... #techsupport