@AskeBay my click & collect item has apparently been delivered to store yesterday (although post code on tracking is different) however I’ve not been given a code to collect and item is still showing as ‘being prepared’. I need it ASAP and it’s sat somewhere and I can’t collect
@robbeckettcomic hi Rob! My wife was wondering whether you’re intentionally trying to look like Jeffrey Dahmer. I said that it was mean to ask but she insisted…
@SportsDirect_CS hi, part of my order was apparently shipped on the 10th but Evri don’t seem to have it yet - is everything ok? They have the second part of the order that was shipped on the 12th
@loveholidays Whole price originally was £1800 (went up from £1600 during booking), now you’re saying JUST THE FLIGHTS are £2805. That’s not a natural market fluctuation, that’s you enticing us in with a price you have no intention of honouring and hoping we’ll just bend over.
@loveholidays what’s the point of offering a price on your site (which went up during booking) that, upon booking and paying a deposit, you contact us and say it’s actually going to be more like double the price. Total bait and switch scam. What you’re doing should be illegal.
Second and third parcels were supposed to be delivered yesterday to the same locker but again weren't
- that's 3 orders and 0 deliveries. We pay for Prime for the convenience however nothing about this week is convenient, or good, or acceptable.
@AmazonHelp According to your CS my first parcel was apparently delivered on Wednesday to a locker, but the app says it's lost. The app won't let me order a refund/ replacement without talking to you.
Turns out I can't have a replacement, only a refund (ordered on Prime day)
@VeryHelpers I returned an item received in a used condition over Xmas. When arranging the return via phone with the agent I reordered the item with under the same terms (BNPL agreement). Checked my account and it doesn’t look like it was processed this way. Can you please sort?
@VeryHelpers I’ve spent a decent sum of money on a new kitchen appliance and you’ve sent me somebody else’s return. For the amount I paid I don’t want something someone has had a poke round already.
@DFSCare Hi - we love the look of your Horace recliner but don’t want to buy without seeing one in real life first! Can you advise a store that has the Horace in the showroom? We’re in Hull but north east or north west also doable. We’ve already visited Hull, Brigg and Lincoln.
@pizzahutuk why do I keep getting enticing push notifications then the offer is never there when I click through. It’s every time now (today’s was any pizza for a tenner but there have been many others).