Antonio Acuña MBE

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[Antonio Acuña MBE @AntonioAcunaR]

@giffgaff Hanna, just a bit more transparency on the issue is what is needed. I dont blame the staff, but the company needs to just be honest and inform people. Talking to us with information makes us co-partners in the story, supporters even, silence makes us victims.

[Antonio Acuña MBE @AntonioAcunaR]

@giffgaff when is delivery happening?

#whereismyphonegiffgaff

[Antonio Acuña MBE @AntonioAcunaR]

@giffgaff Shameful behaviour, huge delivery issues, people waiting for their phones, and not a useful word from you. Have some respect for your customers and talk to us. Truly shameful behaviour, never GiffGaff again, ever.

[Antonio Acuña MBE @AntonioAcunaR]

@joancbaez according to Apple Music you have a few new songs out, and, well, ahem, are they you…?

[Antonio Acuña MBE @AntonioAcunaR]

@Ccarathis @CGEspLondres Me pregunto, la gente que ha echo en estos casos? Imagino que algunas citas se generaran, la gente tendrá pasaportes caducados, etc…como se está resolviendo la gente? El consulado me ha estado respondiendo muy, muy bien por email sobre otras dudas.

[Antonio Acuña MBE @AntonioAcunaR]

@CGEspLondres El link que ponéis en Twitter para las citas me envía a una página general de búsquedas. Si uso el enlace que tengo, siempre dice que no hay citas (lo visite al segundo de que publicaran la notificación de hace un momento) cual es el link? 🙂

[Antonio Acuña MBE @AntonioAcunaR]

@GWRHelp Thanks for reponding so promptly! 🙂

[Antonio Acuña MBE @AntonioAcunaR]

@GWRHelp help me to understand, 1st world country, book a ticket and seats. Train arrives, everyone gets in with no order or structure, standing crowd ends up blocking entrance, no one else can get in, including those with booked seats, so train leaves and you are screwed. Good?

[Antonio Acuña MBE @AntonioAcunaR]

@GWRHelp Having to wait for another train we’re they will now not have a seat, so kids and all may have to stand if the same happens again. There are better ways of managing boarding a train, or don’t allow pre-booking!

[Antonio Acuña MBE @AntonioAcunaR]

@GWRHelp I understand the issue but it defeats the error of booking a seat, controlling queues so people with bookebtockets are first and ready to enter the train would be a logical thing, down all over the world. We have people here with children, exhausted, who have now alost connection

[Antonio Acuña MBE @AntonioAcunaR]

So @GWRHelp help me to understand, book a ticket and seats Train arrives, everyone gets in with no order or structure, standing crowd ends up blocking entrance, no one else can get in, including those with booked seats, so train leaves and you are screwed til next train whenever

[Antonio Acuña MBE @AntonioAcunaR]

Been here before, good to see some action being taken again on transparency and use of data for the greater good, let’s see what happens next - https://t.co/DFn0O9tpyv

[Antonio Acuña MBE @AntonioAcunaR]

@HSBC_UK @SophieFyfield No way to reset passwords now, 45 minutes on hold and still waiting, on top of that, the insulting ‘you can still use our website’ message’…how can I? No app, no security code, and no means of using any other authentication.

[Antonio Acuña MBE @AntonioAcunaR]

@lb_southwark your site is down…😬

[Antonio Acuña MBE @AntonioAcunaR]

Dear @guardian, based on the data you provide, 'keeping the role of mayor' is NOT the favourite option, given that a combined 56.5% voted for having something other than a mayor... We use data to elucidate, not to obfuscate, right?

[Antonio Acuña MBE @AntonioAcunaR]

@fyahmed Ehem, channel segmentation is a proven approach, does the farmer who follow defra care about the adventures of the digital and data team? Probably not. Know your audience and how to address them 😬

[Antonio Acuña MBE @AntonioAcunaR]

@joehas @RayyaGhul @katebattrick @John_Cotter If the nuance in the room indicated that, fair enough. There is racism in Spain, no doubt about it, I reacted to the literal statement in the tweet, it is hard to convey nuances in so little characters.

[Antonio Acuña MBE @AntonioAcunaR]

@MrMikeRose Yep, hoping relabelling it will make it fancy enough to be attractive to the powers that be; oh! Look! Shiny…gimme!’

[Antonio Acuña MBE @AntonioAcunaR]

Surely it is time for transparency 2.0