@LTHS_Supporter@bookingcom They are refusing to refund nor this or any of the extra expenses that caused.
They do not consider “valid” the @LondonFire report or statements.
And on top: the list still on the platform open for business (oc them and @bookingcom reported to the authorities)
‼️UNSAFE AND SCAM PROPERTIES IN @bookingcom
Watch out if you use the platform. It’s not reliable nor safe. Many scams.
And they will NOT take responsibility of any of your damage or expenses.
DO NOT USE THE PLATFORM.
What is wrong with you @bookingcom ??
Why haven't you fixed this yet?
They have legal documentation proving the property is CLOSED and UNSAFE from the Fire Department.
Refund Valerie's money and solve the problem.
I am hoping someone can help highlight mine and countless others experiences with @bookingcom now being ‘ghosted’ because they refuse to refund my booking. Won’t answer my request to access to my personal data. Happy to share full timeline and evidence @martyncjames1@SamR300898
It’s disappointing that it has come to this, but after exhausting every complaint process with @bookingcom, I am now preparing a small claims court claim.
No customer should have to spend months chasing a resolution after being left stranded and out of pocket.
Difunde: Establecimiento cerrado por las autoridades locales, dos re localizaciones autorizadas pero tuvimos que pagar, total de 1992 GBP
No aceptan el informe de los bomberos como prueba y no devuelven el dinero de nada
@bookingcom@consumogob@consumidores@FACUA@EU_Consumer
Im going through a LIVING HELL with @bookingcom
Our Hostel -Ella House-was CLOSED DOWN by @LondonFire due to safety issues, we had to relocate TWICE (us PRE PAYing) and now after authorised relocations and having provided the report -refuses to refund almost £2000 total‼️+
Can’t say I’m surprised, they’r now even “cancelling” the credits they enforced in the first place.
this is how @bookingcom treats you as a customer after selling unsafe properties in their web and forcing u to pre-pay for relocations
I want my rightful refund!!
@EU_Consumer
Careful with @bookingcom they have scam and unsafe sites on the website Ella’s House in London - after closed down by @LondonFire on the 27th they still operating (even same weekend!!!)
Check the comments on the property
https://t.co/dIA4TnUxz5