Atul Arora

Views are my own & retweets not endorsements

[Atul Arora @AtulAr0ra]

#BellLetsTalk #MentalHealthMatters

[Bell Let's Talk @Bell_LetsTalk]

Today, every view of this video helps create positive change. All you need to do is watch it and Bell will donate 5¢ more to Canadian mental health initiatives. Retweet to help spread the word! #BellLetsTalk

[Atul Arora @AtulAr0ra]

Thanks for the mention @DrMarkHM, it still works for any business transformation
- need strong foundation and infrastructure
- transform make operations and processes future-proof
- deliver value to customer via existing and new services
#businesstransformation #digital #CX

[Mark Mortensen @DrMarkHM]

Happy to see that, over 5 years later, my tried-and-true "DSP Equation" is still in play.
https://t.co/Wi4vHcMPnS

Thanks to @DanaCooperson @LarryGoldman_AM @AtulAr0ra @johncabraham for help in crafting it @AnalysysMason

Now having more fun at @acg_r with network automation.

[Analysys Mason @AnalysysMason]

Join @AtulAr0ra, the lead analyst for #DigitalExperience and #CustomerEngagement as he shares key engagement capabilities that operators can focus on to deliver a differentiated digital experience. https://t.co/BnoAIa3SF5

[Atul Arora @AtulAr0ra]

#Telecom operators are making progress with their digital #customerexperience initiatives, I'll be sharing our insights from the APAC research, covering 29 operators across 8 countries.

[Analysys Mason @AnalysysMason]

Have you registered for Atul Arora's presentation on Digital eXperience? Hear about his research on Thursday, 13 September - https://t.co/X9IMJG9tff

[Atul Arora @AtulAr0ra]

Operators are making progress with their #digitalexperience initiatives. @AnalysysMason digital maturity assessment of 43 operators in Europe highlights growing importance of #apps and #virtualassistants. #CX #selfservice #digitalstrategy https://t.co/YlrqkzRzfj

[Atul Arora @AtulAr0ra]

Digital assessment of European operators highlights that differentiated #CustomerExperience requires operators to reduce customer effort during engagements. #Omniengagement on #smartphone app will drive #customerjourney management. #CX @AnalysysMason https://t.co/YlrqkzRzfj

[Analysys Mason @AnalysysMason]

SAVE THE DATE: 13 Sep 2018 - Join @AtulAr0ra as he discusses key engagement capabilities that #operators can focus on to deliver a differentiated #digital experience. Register now https://t.co/1ueNcXuWuu

[Atul Arora @AtulAr0ra]

Digital experience requires #telecom operators to design #CustomerJourney to be #Digitalfirst. @reliancejio in India new SIM registration begins on #MyJio app, & now doing the same for #JioGigaFiber as well. Design, educate customer and deliver on digital. #CX @AnalysysMason

[Atul Arora @AtulAr0ra]

Nearly two-third #telecom operators in #APAC are experimenting with #chatbots #virtualassistants, but only a handful personalising customer engagements.
This and more, looking forward to sharing our learnings and insights. https://t.co/bGoIgCOfPz

[Analysys Mason @AnalysysMason]

Join @AtulAr0ra as he shares key engagement capabilities that #telecoms #operators can focus on to deliver differentiated #digital #experience. Register now: https://t.co/1ueNcXuWuu

[Atul Arora @AtulAr0ra]

Leading-edge operators in Asia–Pacific are adopting a #digitalfirst strategy. #digitalexperience #customerexperience #telecoms https://t.co/f1LeLpRXQL

[Atul Arora @AtulAr0ra]

@iamviyer @AnalysysMason @Telkomsel @Optus @digitelco @AIS_Thailand Thanks Vignesh. Working on other regions, expect to publish them over coming months.
Existing insights and reports can be accessed here https://t.co/HLK94QG5Y6

[Atul Arora @AtulAr0ra]

Competitive differentiation based on #digitalexperience relies on telecom operators adopting #Digitalfirst strategy. This FREE @AnalysysMason DXi article shares our findings on how #APAC operators are positioned for success. #CX #digitalstrategy https://t.co/uHQmRtyH4S

[Larry Goldman @LarryGoldman_AM]

.@telefonica leading in digital experience ⁦@jmalvpal⁩ ⁦@AnalysysMason⁩

[Martin Scott @MartinScottAM]

BREAKING NEWS: #Amazon has acquired English Premier League rights in the UK - full analysis of what it means for OTT video and pay-TV providers here! https://t.co/wlQJfcpqkN $AMZN @premierleague @AnalysysMason #sportsrights #OTTvideo

[Larry Goldman @LarryGoldman_AM]

Digital transformation world #TMFDigital starts in Nice in 2 days. We will see you there. @AnalysysMason @johncabraham @AtulAr0ra @AnilRaoAM @GorkemYigitAM

[Atul Arora @AtulAr0ra]

@TerryVanStaden @MartinScottAM I can completely relate to this :)

[Atul Arora @AtulAr0ra]

#Digital engagement platform offer #telecom operators opportunity to deliver delightful #CX, at all time, like digital-natives. Adopting #microservices & DevOps is key to success. Read @AnalysysMason white paper for more #cloudnative https://t.co/EFlLuIX6h2

[Atul Arora @AtulAr0ra]

Coffee? ✅ ✅
All ears now to the Ericsson team at Industry Analyst Day, talk about #cloud #5g #digital strategy. #EIAF

[Sarah Peake @SarahPeakeAM]

When you find out the company you work for appears in the FT's list of top management consultants. https://t.co/GUKZ9HjBCQ. Good work team @AnalysysMason! #happydance

[Atul Arora @AtulAr0ra]

Really glad we are not doing any outdoor activities at Nokia Global Analyst Forum; pretty views though. #nokiaIAR