AussieFarmers Direct

[AussieFarmers Direct @AussieFarmersD]

@ShayneRarma Hi Shayne, thank you for sharing and providing us with your feedback! Will definitely pass this on for you. Thanks

[AussieFarmers Direct @AussieFarmersD]

@binkyboo8 @binkyboo8 I am so sorry to hear about this issue. Can you please private message us your customer code so I can look into this? Thanks!

[AussieFarmers Direct @AussieFarmersD]

@Melissainau Hi Melissa, thanks for providing your feedback! Unfortunately this box is no longer available, however please keep your eye out on our website for other fruit and veg boxes :)

[AussieFarmers Direct @AussieFarmersD]

@CraigdOz So sorry about this Craig! Could you please dm with your customer number so I can look into this for you?

[AussieFarmers Direct @AussieFarmersD]

@blue_bec Hi, thank you so much for your product suggestion! Please be advised your feedback has been passed on to our supply team :)

[AussieFarmers Direct @AussieFarmersD]

@gannet_guts Hi Sonya, could you please inbox me with your customer number so I can investigate this? Thanks

[AussieFarmers Direct @AussieFarmersD]

@annetteharidan Hi Annette, unfortunately, that is correct. We currently don't service this area. Though if you would like please inbox me with your address and we can contact you if we deliver in that area soon!

[AussieFarmers Direct @AussieFarmersD]

@JenWooll Hi Jennifer, could you inbox me with the address and I'll have a look into it for you? Thanks

[AussieFarmers Direct @AussieFarmersD]

@JenWooll Hi Jennifer, unfortunately, we don't deliver to Parcel Lockers or PO boxes. I do apologise for that!

[AussieFarmers Direct @AussieFarmersD]

@mariellam Apologies, Due to unforeseen circumstances our Accounts Team were closed yesterday but please feel free to contact them today as they are open and they will be able to assist you with your enquiry. Thanks

[AussieFarmers Direct @AussieFarmersD]

@mariellam If there is anything further we can do to assist, please don't hesitate to let us know and we'll be more than happy to help.

[AussieFarmers Direct @AussieFarmersD]

@mariellam Hi Mariella, I'm so sorry to hear that this was your experience, this is certainly not the level of service we wish to provide, please rest assured that we'll be forwarding all of your feedback on to our team internally.

[AussieFarmers Direct @AussieFarmersD]

@mariellam Hi Mariella, so sorry to hear you're having issues with the website! Give our Customer Service Team a call on 1300 645 562 & they'll be able to help you out.

[AussieFarmers Direct @AussieFarmersD]

@ahmedks2005 Hi Ahmed, can you DM us with your customer code or email address so we can help you?

[AussieFarmers Direct @AussieFarmersD]

@ahmedks2005 Thanks for that information Ahmed. I had a look and unfortunately the order was delivered to the wrong address. I have fixed this error and placed them on for the 30.12.17 So you will receive a redelivery on this date. I sincerely apologise

[AussieFarmers Direct @AussieFarmersD]

@Soozmc123 Hi Suzanne, I sincerely apologise about this. Could you please inbox me with your customer number so I can investigate into this? Thanks.

[AussieFarmers Direct @AussieFarmersD]

@DiggerRandle Hi Paul, you can only place an order 2 weeks in advance. - Eda.

[AussieFarmers Direct @AussieFarmersD]

@ahmedks2005 Hi Ahmed, thanks for confirming, we'll follow this up. Please note that the call centre is closed for the public holiday but is back on Weds 27th Dec.

[AussieFarmers Direct @AussieFarmersD]

@davidpethick Hi David, we're not delivering on Christmas day or New Year's Day this year, though you can still receive an order on Thursday your second delivery day, this would just need to be added before noon Wednesday.

[AussieFarmers Direct @AussieFarmersD]

@ahmedks2005 Thanks for confirming Ahmed, the only order we have on file was due for delivery on the 16th December, is this the order you were enquiring about? Once your order is saved, you'll be emailed an order confirmation with all the details.