Kath Reuben

Global citizen. Conscientious consumer. Customer Experience maven. I’m a SAAS Women In Tech!Always traveling for people, food, culture & events. Views my own.

[Kath Reuben @AussieWandering]

@VirginAustralia I’m trying to cancel a flight tomorrow am that I’ve booked on @Trip and you are both asking me to speak to the other to cancel it. I’ve now spoken to both you & Trip and neither party seems to be able to cancel my booking. This isn’t a good #CustomerExperience

[Kath Reuben @AussieWandering]

Excited to kickoff today at GirlsInTech. Looking forward to meeting new faces in the tech space here in Melbourne. Representing for ⁦@HotDocOnline⁩ #gitaucon

[Kath Reuben @AussieWandering]

@yoox your customer care pages in Australia are down and my emails are bouncing. Who can I talk to about a return please? - you’ve sent me insufficient information to process a return through DHL #CustomerExperience #CustomerService #onlineshopping

[Kath Reuben @AussieWandering]

@SlackHQ hey Slack - where’s your Superwoman emoji? All that I can find is Superman - not helping the cause #IWD2020 #GirlPower

[Kath Reuben @AussieWandering]

@WhatStonnington from what time can we gather in the parks for the #operasinthepark? Show starts at 730?

[Kath Reuben @AussieWandering]

@AustralianOpen if we have grounds passes for Sat 25th are they in and out all day, or once we are in, we are in for the day? #AO #AO_LiveStage

[Kath Reuben @AussieWandering]

@marvelstadiumau Ok I’ve contacted my bank so hopefully they can help. Is there any way to validate authenticity prior to the show?

[Kath Reuben @AussieWandering]

@marvelstadiumau I think I’ve been scammed on fake tickets! Is there a way to check them before the show? My bank is looking into this.

[Kath Reuben @AussieWandering]

@marvelstadiumau Viagogo 😫 I’m new in town and didn’t realise they’re not the actual ticket seller and are a reseller. Is there anything you can do to verify the tickets? My bank is also looking into it.

[Kath Reuben @AussieWandering]

Love starting a talk with a power pose! @GirlsinTech #negotiation #herestothegirls #powerup #girlbossnight

[Kath Reuben @AussieWandering]

My first #vvtc! Excited to be here and represent #roamhq & meet the operators, #destinationmarketingorganisations & #tourismcustomers moving and shaking things up #traveltech #tourism

[Tourism Tribe @TourismTribe]

Wow! 429 people at the Vic Tourism Industry Conference. Great energy in the room. #vvtc @VTICnews

[Kath Reuben @AussieWandering]

Getting the breakdown and easy to digest on #BigData & #AI . Learning to embrace and adapt #technology to make society more inclusive #inclusivetechnology from @DocJordy Pretty incredible stuff! #vvtc

[Kath Reuben @AussieWandering]

When you hit the ⁦#oatlyjackpot #restocking ⁦@woolworths⁩ ⁦@oatly⁩

[Kath Reuben @AussieWandering]

@Optus what’s up with your #livechat team? I can never ever get on to chat with them. Despite them being 24/7 & me trying at all sorts of random times #customerservicewoes

[Kath Reuben @AussieWandering]

@OzHarvestMelb - is there an after hours collection for food donation? We have unopened perishable stuff to take from #melbournecbd

[craigambrose @craigambrose]

“The people who need to hear these messages are probably not in this room. They didn’t buy a ticket to @techinclusionco” - Ahmed Salama of @tsushow at #TechInclusion

[Kath Reuben @AussieWandering]

The future of products is...#Ethicaldesign #Humancentric #representive @techinclusionco #TechInclusion

[Kath Reuben @AussieWandering]

Tech teams are more diverse at junior levels and slowly become more homogeneous the further up the command chain - fair comment, certainly been my experience in tech @techinclusionco #techinclusion

[Kath Reuben @AussieWandering]

@OzHarvestMelb just arranged my first pickup! Sharing the food bounty @techinclusionco @STREATmelbourne #foodwaste

[Kath Reuben @AussieWandering]

Your input might not be as valuable as your support #sharingprivilege #TechInclusion @techinclusionco @RossFloate