Austen Apartments SE20

Flats 1-37 of Austen Apartments SE20. Managed by @SouthernHsg_UK formerly @Optivo needing remedial works for Cladding, Fire Safety issues!#EndOurCladdingScandal

[Austen Apartments SE20 @AustenSe20]

Due to @SouthernHsg_UK refusing to respond to repairs /complaints can Leaseholders legally refuse to pay service charges?

[♛ Khi ♛ @Khi_Na_Kolada]

@AustenSe20 My mum has just been offered a property in this building. Thank God I’ve just come across your twitter account 🥴

[Norfolk House SE8 @NorfolkHouseSe8]

Another @SouthernHsg_UK @optivohomes building where leaks and safety reports are ignored. @michaelgove @luhc when will you stop this? Don't we have the right to be safe in our homes?

[Austen Apartments SE20 @AustenSe20]

@NorfolkHouseSe8 @EOCS_Official @LondonFire

[Austen Apartments SE20 @AustenSe20]

@SouthernHsg_UK After reporting a leak coming through onto the ground floor COMMUNAL AREAS for over a week,
TODAY A FIRE HAPPENED🔥 Ironically it was the COMMUNAL fire alarm that caught alight!!
Water and electricity do not mix ⛔️ HOW MUCH MORE DO YOU WANT US TO BE AT RISK!!!

[Norfolk House SE8 @NorfolkHouseSe8]

when @optivohomes sends you threatening letters about lease breaches and fire hazardsfor your shoes on your doormat, but they decide to leave your corridor like this without any explanation for an indefinite amount of time
@nearlylegal @vickyfoxcroft @EOCS_Official @ScandalUk

[Austen Apartments SE20 @AustenSe20]

@NorfolkHouseSe8 @optivohomes @Jonatha135113 @HRRBFireSafety @EOCS_Official @LFBLEWISHAM 😳

[Norfolk House SE8 @NorfolkHouseSe8]

@optivohomes plans to leave all 58 flats with ceiling holes for a minimum of 4 weeks. Some flats have had these holes for over 1 year now. PASS9980 already rating us high risk. Isn't this a breach of compartmentation? @Jonatha135113 @HRRBFireSafety @EOCS_Official @LFBLEWISHAM

[Norfolk House SE8 @NorfolkHouseSe8]

@optivohomes emergency line just told this resident there's nothing they can do. @PaulHackett10 @G15London @nearlylegal @vickyfoxcroft @PeteApps @MyraButterworth @LiamSpender @insidehousing @LKPleasehold @EOCS_Official @humanrightslaw @BldgSafetyReg @ScandalUk

[Norfolk House SE8 @NorfolkHouseSe8]

While @optivohomes and @GalliardHomes have talks "at an executive level" some flats are getting their 2nd leak! Today ⬇️ @AntoineSpeaker @amberahmad55 @vickyfoxcroft @EOCS_Official @nearlylegal @KwajoHousing @wharfgirl @RafiMauro1 @HRRBFireSafety @ScandalUk @RobBurberry @itvnews

[Norfolk House SE8 @NorfolkHouseSe8]

This makes 4 flats leaking from rotten pipes this week. @optivohomes @PaulHackett10 still ignoring it!!

@vickyfoxcroft @nearlylegal @AntoineSpeaker @amberahmad55 @itvnews @Lees_Martina @LKPleasehold @wharfgirl @ScandalUk @EOCS_Official @HarryScoffin @HelenSh85230478

[Norfolk House SE8 @NorfolkHouseSe8]

@optivohomes Great marketing attempt at green points. However, how environmentally friendly (and humane) is it that you have us living like this for 3 years?

https://t.co/cdMnCfMjXb

[Stephen Murphy @scmurphy]

@NorfolkHouseSe8 @optivohomes @LFBLEWISHAM @PaulHackett10 @optivohomes are the worst of a bad bunch, truly diabolical in their negligent disregard of tenants concerns. They should be banned from being a housing association

[Norfolk House SE8 @NorfolkHouseSe8]

Thanks a lot @itvnew for sharing our story. @GalliardHomes @optivohomes time to fix this building once and for all!
https://t.co/mgqrtp1wHR

@vickyfoxcroft @nearlylegal @wharfgirl @EOCS_Official @ScandalUk @KwajoHousing @AustenSe20 @OptivoRaq @HarryScoffin @ritustweets

[Norfolk House SE8 @NorfolkHouseSe8]

Another day without hot water for us thanks to @optivohomes ignoring our complaints for years! @PaulHackett10 @Victoria_Spratt @vickyfoxcroft @nearlylegal @EOCS_Official @MyraButterworth @G15London @AustenSe20 @ScandalUk @OptivoRaq @JSimpsonjourno @HRRBFireSafety @HousingOmbuds

[wharfgirl @wharfgirl]

Exactly!

[Norfolk House SE8 @NorfolkHouseSe8]

This is my neighbour's bedroom right now @PaulHackett10. @optivohomes you are not even answering the phone!! @HousingOmbuds @nearlylegal @G15London @MyraButterworth @JSimpsonjourno @HarryScoffin @ScandalUk @BldgSafetyReg @vickyfoxcroft @insidehousing @AustenSe20 @HRRBFireSafety

[Norfolk House SE8 @NorfolkHouseSe8]

This is how some of us spent last night. @optivohomes emergency line: "There's nothing we can do" Flat electricals are in that cupboard under the leak. @LFBLEWISHAM had to attend. @PaulHackett10 why does this happens every 2 weeks and you still do NOTHING?

[Norfolk House SE8 @NorfolkHouseSe8]

@optivohomes Yes, but provided zero support, solutions or even information. What's that response worth when it keeps raining inside our flats? @PaulHackett10 @HousingOmbuds

[Norfolk House SE8 @NorfolkHouseSe8]

Another flat flooded thanks to @optivohomes negligence. This makes 5 flats since pipes were changed. It's not safe to live this way @PaulHackett10 @HousingOmbuds @nearlylegal @G15London @HarryScoffin @GeorgeRobMartin @vickyfoxcroft @soyagirlintown @AustenSe20 @insidehousing