Boston 311

Official Twitter of Boston 311, @cityofboston’s hub for non-emergency city services. This account is not monitored 24/7 - for immediate assistance, call 311.

[Boston 311 @BOS311]

@SgtAmyBoston @Roxbury_ONS Hello! Only cases submitted through the BOS:311 app without personal info are visible in the app. If you call 3‑1‑1 to report something, you can request a tracking number to follow the case, even if it doesn’t appear in the app.

[Boston 311 @BOS311]

@davidasinclair @Tesla @CityOfBoston Hi David, thank you for sharing this and for following up with the city. This section of roadway is managed by the state and we have shared your report with the Massachusetts Department of Transportation.

[Boston 311 @BOS311]

@BurnerBaseball2 @MayorWu @CityOfBoston Hello, this is the team at Boston 311. Needles are a safety hazard. Please don’t report them on X since it’s not monitored 24/7. Submit through the BOS:311 app (with photo of what's around it + exact location) or call 3-1-1 so our rapid response team can be dispatched. Thank you.

[City of Boston @CityOfBoston]

Please be aware that as part of this week’s events commemorating the 250th anniversary of the U.S. Marine Corps, military vehicles, including humvees, light armored vehicles, and helicopters will be present in the City of Boston. Find more info at https://t.co/9yYRJ6hVcB.

[Boston 311 @BOS311]

@dbussah1 @BostonBTD @CityOfBoston Hello, this is Boston 311. We’d like to take a closer look at this for you. If you can share the case #(s) from your 311 report, the BTD office can review the parking concern. For overgrown weeds, you can submit a request through the BOS311 app so we can send it to the right team

[Boston 311 @BOS311]

@FamousOne_SBMG @CityOfBoston Thank you for letting us know, we're sending this along to the teams who will fix it. To reach city teams directly in the future and get a faster response please submit a report through the BOS:311 app or by calling 311.

[Boston 311 @BOS311]

@MrMosley234 @MassGovernor @MayorWu The Department of Conservation and Recreation would handle any clean-up efforts along Storrow Drive. Any issues can be reported directly at (617) 626‑1250. This issue has already been reported to the state and you can always call 311 and we will pass the flag along to the state.

[Boston 311 @BOS311]

@brighton02135 @MayorWu @LizBreadon You're right. The Boston Rodent Action Plan (https://t.co/4Pg7uMT5Td) is our citywide effort to reduce the rat population. Brighton was identified as a Priority Action Neighborhood in the plan.

You can report rat sightings by calling 311 or using the BOS:311 app. Thank you.

[Boston 311 @BOS311]

@SportsGirlVA @CityOfBoston We’re sorry to hear about this and would like to help get it addressed. Please submit a report through the BOS:311 app or by calling 311. You can also DM us your address and contact info so we can file a request on your behalf. We’ll make sure this gets taken care of. Thank you.

[Boston 311 @BOS311]

@RyanInBos @EdforBoston @maureencaught @emilymspatz @GlobeOpinion @bostonherald @AndrewSquareCA We have created another case for you, #101006183552, which has been sent to the Inspectional Services Division.

[Boston 311 @BOS311]

@RyanInBos @EdforBoston @maureencaught @emilymspatz @GlobeOpinion @bostonherald @AndrewSquareCA Hello, this is the team at Boston 311. Thank you for continuing to raise this. We’ve flagged this to the appropriate teams and they’ll be out there to respond shortly. We know it’s been a repeated concern, and we appreciate your patience as we work with departments to follow up.

[Boston 311 @BOS311]

@52gates @BostonBTD @CityOfBoston Hi Kyle! Yes, you can request parking enforcement using the BOS:311 app or calling 3-1-1 (617-635-4500). We can connect to @BostonBTD for response and resolution.

[Boston 311 @BOS311]

Hey Boston! The Veterans Day holiday will be affecting these city services. If you have any questions about these changes, please call 3-1-1!

[Boston 311 @BOS311]

@michaelacr @bostonpolice Thank you for sharing this, Michael. We reached out to @bostonpolice about this report and they will be looking into it.

[Boston Public Works @BostonPWD]

With #VeteransDay 🇺🇸 being observed on Friday 11/10, please be advised that trash, recycling, and food waste curbside collection will run on a regular schedule in ALL @CityOfBoston neighborhoods. *There are no delays in service. 🗑️ ♻️ 🍗

More info: https://t.co/WVAX3yIMBJ

[Boston 311 @BOS311]

@emilyluvsboston @maureencaught @EdforBoston Hi Emily, thank you for flagging! We have created a case for this request and submitted it to @BostonBTD. The case number is 5151195.

If you have any further questions, please connect with Lydia Polaski, the City's South Boston liaison! @SouthBostonONS

[Boston Election Department @BostonElections]

The 2023 Municipal Election is Tuesday, November 7, 2023. All the details, including candidates on the ballot, voting by mail, early voting, polling locations and voter registration information can be found here: https://t.co/veO0qRXQ9x

[Boston Public Works @BostonPWD]

Curious what do with your #pumpkin after #Halloween? Don’t trash them, smash them! In partnership with @GarbagetoGarden, @savethatstuff, @MothersOutFront, @BosGreenAcademy & @SSYCYOUTH, join us on Saturday (11/4) from 11 am - 2 pm at English High School. 🎃 🔨 #composting

[Boston 311 @BOS311]

The BOS:311 app and 311 online system will be down from 7 - 9 P.M. tonight while we perform routine maintenance.

If you need to report a non-emergency issue with the City during that time, please call 311 or 617-635-4500. For all emergencies, always call 911.

[Boston Election Department @BostonElections]

Early Voting for the Municipal Election starts Saturday, October 28 and runs through Friday, November 3, 2023. Find a convenient time and location here:
https://t.co/RULABH1VS7