BT Business Care

We’re here to help with any questions about your @btbusiness products or services, 8am to 8pm Monday to Friday.

[BT Business Care @btbusinesscare]

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[BT Business Care @btbusinesscare]

@HolmesHana37594 Hi, I apologise. A service colleague will help you now, from your mobile, here: https://t.co/T8A5Nocv6I on Whatsapp or https://t.co/822Udg0Qza Live chat.

[BT Business Care @btbusinesscare]

@wtsang_ Hi, thank you for reaching out and good to hear Abul responded to you. Here's the information to cancel a direct debit: https://t.co/xNVgDdwZc8 There are links at the bottom of the support page where a support colleague can help, if required. Thank you.

[BT Business Care @btbusinesscare]

Hi, sorry to hear you're having difficulties getting your Cloud Voice service installed.
The quickest way to get help with an order, installation or provisioning query is via the BT Business contact page: https://t.co/0m8NvrlwZp
You can also call the BT Business support team on 0800 800 152 for assistance with your order and installation status.
If you've already been in touch and feel the issue hasn't been resolved, details of how to raise a complaint can be found here: https://t.co/1XnzjHzrTE [https://t.co/YD4oPCtmLj]
We hope this helps get things moving for you.

[BT Business Care @btbusinesscare]

@eltonmurphy Hi, I apologise that your service is down. A repair engineer will help you now, from your mobile: https://t.co/T8A5Nocv6I on Whatsapp or Live Chat: https://t.co/822Udg0Qza or https://t.co/PEZUvQccwP Thank you.

[BT Business Care @btbusinesscare]

Really sorry you’ve been stuck waiting that long – that’s not the service we want for you at all.
If you can’t get through by phone, you can:
• Use our dedicated business support pages: https://t.co/Luscf9kMLt
• Log or track an issue via your account: https://t.co/dbphf0TSML
These routes can often get you through quicker without needing to stay on hold.

[BT Business Care @btbusinesscare]

@LeonLog25 Hi, I apologise this is happening. Service colleagues are on-hand to assist now, from your mobile. On Whatsapp here: https://t.co/T8A5Nocv6I and on Live chat here: https://t.co/822Udg0Qza Thank you

[BT Business Care @btbusinesscare]

@SherriffCentre @BTBusiness Hi, I apologise for the problems this is causing and for the poor service you have experienced. The complaints team have been given a copy of your post and a request to respond urgently to you about this. Again, I am sorry to you over this.

[BT Business Care @btbusinesscare]

@mikeham1973 Hi Michael, i'm sorry your service has been interrupted. Please go to send message on our page, and we can take a closer look at this for you. https://t.co/x0bhNw7hLN

[BT Business Care @btbusinesscare]

@Tpt1980LO That's not what we would expect on a typical change over. Have you been in touch with our technical support teams and given expectations of turn around? If not I'll be happy to take a look and do what I can to help. Please DM me your details, and I'll take a closer look. https://t.co/x0bhNw7hLN

[BT Business Care @btbusinesscare]

@NehcObihz Hi, I'm sorry you've had issues with your service. If the issues are still ongoing, please DM us, and we can look closer at this for you to get things resolved quickly. https://t.co/x0bhNw7hLN

[BT Business Care @btbusinesscare]

@akikur_r Hi, I'm so sorry you've lost your number. Our team will do everything we can to support you with this. Please DM us, and we can take a closer look. https://t.co/x0bhNw7hLN

[BT Business Care @btbusinesscare]

@unorthodoxxII Hi, I'm sorry you've had this experience. If you'd like our team to look into this and support you as best we can, then DM us. https://t.co/x0bhNw7hLN

[BT Business Care @btbusinesscare]

@doubledutch13 Hi, I apologise. A service colleague can assist now, from your mobile on WhatsApp here: https://t.co/T8A5Nocv6I

[BT Business Care @btbusinesscare]

Hi, sorry to hear you're having trouble accessing your account and making a payment — we appreciate how frustrating that must be. For help with billing and account access (including VP account issues), please contact our dedicated Billing Team on 0800 800 152. Or from your mobile on Livechat: https://t.co/natRAZrd1k or WhatsApp: https://t.co/FhRpUves8T

[BT Business Care @btbusinesscare]

@unorthodoxxII Hi, I apologise for this: https://t.co/V0A9VhaKyy has the various ways to pay your bill including the automated payment system on 08702 405566 My billing colleagues can also assist from complaints here: https://t.co/8Wz1dBmtOF

[BT Business Care @btbusinesscare]

@PotterRafed Hi, I'm sorry to hear this, a service colleague can help with this, from your mobile by clicking here: https://t.co/T8A5Nocv6I

[BT Business Care @btbusinesscare]

@jamiebr07208750 Hi Jamie, I'm sorry to read about the service issues you're facing. Please send us a DM and we will be more than happy to help. Thanks, Becca. https://t.co/x0bhNw7hLN

[BT Business Care @btbusinesscare]

@nanak_007 Hi there I'm so sorry to hear about this. Please send us a DM with further information and we will be more than happy to assist. Thanks, Becca. https://t.co/x0bhNw7hLN