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@ryanh831 Ryan, we are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental. -Vee
@homesower Hello. we understand your time is valuable and regret any inconvenience this caused. Please send us a private message with your reservation/rental number, renter's name, relationship to renter (if applicable), and email associated with rental. -S.R.
@Lyn060913 Hello Lyn. I'm sorry to hear about the unexpected charges. To help me investigate this for you, please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental. -Bridget
@sqrlybear Hi, we’re sorry for the frustration and concern this situation has caused. Please DM us your rental/reservation number, name, email, phone number, and relationship to the renter (if applicable), or email [email protected] or call 800-621-2844. – Dee
@susan_g27241 Hi, we're sorry to hear about this experience and our delayed response. If you weren't able to get assistance from our ERS Dept., you can send us a DM with your rental agreement number, the renter's name, and the phone number or email provided for this rental. ~Rory https://t.co/9k4eKlggs1
@FLBillsFan76 Hello Amy! We are sorry for the wait time. We understand how frustrating it must be to wait in line after a long day of traveling. Please your rental number so we can reach out to management to ensure that they review their staffing and address any issues there may be. ~RG
@rhalewis Hi Rupert Lewis, we apologize for the excessive wait time you have encountered. Please DM/PM the reservation, rental agreement number, name on the rental, relationship to the renter, and the renter's email address for further review.
~SD
@theREALrob22 Hi Rob. We are sorry to hear the vehicle did not have an up to date tag. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget
@DrTurkdogan We’re sorry to hear about your frustration regarding the charges on your rental. Options added to the agreement should be reviewed with the customer. We would like to review what occurred. Please DM the email or phone number you provide so we can look into this. ~Rory https://t.co/9k4eKlggs1
@nemancasi2 Hi Ali. I apologize for the issues you've encountered. We'd be happy to address your concerns with you. Please send us a DM with your reservation/rental agreement #, name of renter, relationship to renter (if applicable), and email associated with rental to better assist. -S.R.
@sflaxy We apologize for any inconvenience the timing of the break may have caused and appreciate your patience and understanding. Please DM us your Budget rental agreement number, name, and the email that was provided for this reservation so we can look into this. ~Rory https://t.co/9k4eKlggs1
@realjohnbarrett J, we are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental. -Vee
@NikkiDavis25800 Nikki, I am very sorry to hear about the frustrating experience you had during your recent rental. Please send us a private message with your reservation/rental agreement number, name of renter, relationship to renter (if applicable), and email associated with rental. -Vee
@dseech23 Hello Rana, I am so sorry to hear about the excessive wait time you are encountering at the Charlotte Airport location. I can imagine how frustrating this must be. We have asked the management to send reinforcements. ~Susan
@Brian86494090@Hertz Hello Brian
I am glad that Nick stayed late for your flight and that you were able to get your vehicle. Thank you for renting with us and I hope you have a great time during your rental.
Sincerely
Blake
@McSnake Hi @McSnake, we apologize for the inconvenience you encountered when trying to get your rental receipt. We are glad to hear that you were able to get this issue resolved.
~SD
@ChrisPowell1166 Hi Chris, thank you for reaching out and we apologize for the frustration. Please send us a private message with your rental number, name, email, phone, and relationship to the renter so we can review and assist further. – Dee
@marc_pessah@Avis Hi Marc, we’re sorry for the delay and frustration with your vehicle not being ready. Please send us a private message with your reservation number, name, email, and phone so we can review and assist further. – Dee
@scottsitner We're sorry to hear about your experience. We'd like the opportunity to review what occurred. Please DM us your Budget reservation confirmation and the rental agreement number, the name of the renters, and the emails that were provided for the reservation and rental. ~Rory
@AlisonB125 Hi Alison, I apologize for the issues. Reach Budget UK at [email protected] or DM us your reservation/RA#, renter name, relationship (if applicable), email, and a brief summary so we can assist. -S.R.