@nationalrailenq trying to get a refund for a cancelled service. Says on the website that for tickets from self service machines the information should be on the ticket. It isn't, so where do I go to claim please?
@Specsavers is it the norm that when you go to your stores to be triaged for eye pain and inflammation that the optometrist will not look in your eye because "we may be sued"? Happy for me to buy £17 eye drops but not to check if there was a foreign body in the eye.
@bonmarche I ordered from you for my elderly mother and evri delivered to the wrong location. They say I have to contact you but you're not replying....any thoughts on what to do next?
@virginmedia how can I contact you about a phone that should have been delivered as an emergency yesterday and when checking this morning has moved further away. I can't take more days off work waiting for it!
@EE I have called 3 times so far to get something cancelled on my account only to see that you are taking payment again. What do I have to do to get this done?
What is it with this "island of Ireland" that's all over the media. Do we refer to Australia as the island of Australia, or the island of the UK Etc? I thi k that we are all up to speed that there is a country called Ireland #bbcnews
@DunelmUK placed an order which reverted to my old address. Is there any way of sorting this out? When on the website it says that I can't change the address and have to cancel the order, but then it doesn't allow me to cancel it...
@bt_uk have been asked to return kit but no option to return kit on my account as advised in the email. Also no means of contacting you re this. Please advise as still waiting for a service 9 months after ordering it so not that much inclined to spend too long searching for it
@dpd_uk amazon delivery attempted but driver couldn't find the address despite living on a main road in town. Wants more info on my address given to Amazon but no instructions on how to do this. Any ideas because I'm at a loss to know what more you need?
@bt_uk I'm not talking about getting a second order...I'm talking about speaking to someone about what availability of service there is if I should cancel my first order rather than cancelling the first order and finding there is nothing